vincenoir Posted April 12, 2017 ID:1116863 Share Posted April 12, 2017 Hello. Last week my infected via a usb drive. It was a typical usb virus which is created usb flash shortcut inside the drive. So i try delete it with Malwarebytes and everything messed up. After that day malwarebytes working weirdly. Threat scans never ending (after 6 hours...). When i try to cancel, scan not stopping as usual and i'm forcing to shutdown. I tried uninstall and install several times. I'm particularly looking programdata folders and trying to delete everything about malwarebytes and installing latest version. But the problem is still not resolved. How can i fix this problem and make sure that infection is cleared? FRST.txt Link to post Share on other sites More sharing options...
kevinf80 Posted April 12, 2017 ID:1116922 Share Posted April 12, 2017 Hello vincenoir and welcome to Malwarebytes, Can you also post the secondary log created by FRST "Addition.txt" logs are normally save here: C:\FRST\Logs Thank you, Kevin... Link to post Share on other sites More sharing options...
vincenoir Posted April 12, 2017 Author ID:1116938 Share Posted April 12, 2017 Sure. Here it is. Addition_12-04-2017 16.31.49.txt Link to post Share on other sites More sharing options...
kevinf80 Posted April 12, 2017 ID:1116956 Share Posted April 12, 2017 Thanks for those logs, continue with the following: Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file" NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Open FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. Next, Open Malwarebytes, select > "settings" > "protection tab" Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Go back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes deal with any found entries... Then select "Export Summary" then "Text File (*.txt)" name that log and save , you can copy or attach that to your reply... Next, Download AdwCleaner by Xplode onto your Desktop. Double click on Adwcleaner.exe to run the tool. Click on the Scan in the Actions box Please wait fot the scan to finish.. When "Waiting for action.Please uncheck elements you want to keep" shows in top line.. Click on the Cleaning box. Next click OK on the "Closing Programs" pop up box. Click OK on the Information box & again OK to allow the necessary reboot After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed... Next, Download Sophos Free Virus Removal Tool and save it to your desktop. If your security alerts to this scan either accept the alert or turn off your security to allow Sophos to run and complete..... Please Do Not use your PC whilst the scan is in progress.... This scan is very thorough so may take several hours... Double click the icon and select Run Click Next Select I accept the terms in this license agreement, then click Next twice Click Install Click Finish to launch the program Once the virus database has been updated click Start Scanning If any threats are found click Details, then View log file... (bottom left hand corner) Copy and paste the results in your reply Close the Notepad document, close the Threat Details screen, then click Start cleanup Click Exit to close the program If no threats were found please confirm that result.... The Virus Removal Tool scans the following areas of your computer: Memory, including system memory on 32-bit (x86) versions of Windows The Windows registry All local hard drives, fixed and removable Mapped network drives are not scanned. Note: If threats are found in the computer memory, the scan stops. This is because further scanning could enable the threat to spread. You will be asked to click Start Cleanup to remove the threats before continuing the scan. Let me see those logs also tell me if there are any remaining issues or concerns... Thank you, Kevin..... fixlist.txt Link to post Share on other sites More sharing options...
vincenoir Posted April 13, 2017 Author ID:1117206 Share Posted April 13, 2017 Hello and thanks for your reply again. I used fixlist.txt for scan and frst64 couldnt finish it almost 2 hours later then i stopped it. After that i started mbytes and made a scan again, this time scan is over normally (previously couldnt end several times) and found 2 threats. Export is attached. Adwcleaner is found nothing. File attached. Then i installed and scanned with Sophos. And the result was "clean" Do you think is there everything is ok behind the doors? mbytesscanresult.txt adwcleaner.txt Link to post Share on other sites More sharing options...
kevinf80 Posted April 13, 2017 ID:1117214 Share Posted April 13, 2017 We need to know if the created fix run with FRST worked, the only way is to run FRST again and see if the previously found malicious entries are gone.. Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt under "Optional scan" Select scan, when done post the new logs. "FRST.txt" and "Addition.txt" Link to post Share on other sites More sharing options...
vincenoir Posted April 13, 2017 Author ID:1117240 Share Posted April 13, 2017 This time scan completed and attached. Addition.txt FRST.txt Link to post Share on other sites More sharing options...
kevinf80 Posted April 14, 2017 ID:1117314 Share Posted April 14, 2017 Not all entries were removed, continue with the following: Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file" NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Open FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. Thank you, Kevin... fixlist.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted April 25, 2017 Root Admin ID:1119711 Share Posted April 25, 2017 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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