Keep getting the same result "ask.com"

[rebeccavalentine]

i too get the same toolbars again & again. What should i do? I have not done anything the topic starter has mentioned like syncing or re syncing. But I am very sure about not downloading any of the toolbars. I too run malwarebytes, super anti spyware, junkware removal tool once a week. The toolbars get detected only by adwCleaner, that too everytime i run the scan. What should i do?

Should i create a separate topic for this?

# AdwCleaner v6.045 - Logfile created 10/04/2017 at 11:46:54
# Updated on 28/03/2017 by Malwarebytes
# Database : 2017-03-28.2 [Local]
# Operating System : Windows 10 Home Single Language  (X64)
# Username : Rebecca Valentine - REBECCA-VALENTI
# Running from : C:\Users\Rebecca Valentine\Downloads\Programs & Setup Files\adwcleaner_6.045.exe
# Mode: Clean
# Support : https://www.malwarebytes.com/support

***** [ Services ] *****

***** [ Folders ] *****

***** [ Files ] *****

***** [ DLL ] *****

***** [ WMI ] *****

***** [ Shortcuts ] *****

***** [ Scheduled Tasks ] *****

***** [ Registry ] *****

***** [ Web browsers ] *****

[-] [C:\Users\Rebecca Valentine\AppData\Local\Google\Chrome\User Data\Profile 1\Web data] [Search Provider] Deleted: ask.com
[-] [C:\Users\Rebecca Valentine\AppData\Local\Google\Chrome\User Data\Profile 1\Web data] [Search Provider] Deleted: aol.com

*************************

:: "Tracing" keys deleted
:: Winsock settings cleared
:: " Image File Execution Options" keys deleted

*************************

C:\AdwCleaner\AdwCleaner[C0].txt - [1692 Bytes] - [20/01/2017 02:21:47]
C:\AdwCleaner\AdwCleaner[C2].txt - [1493 Bytes] - [20/01/2017 02:28:30]
C:\AdwCleaner\AdwCleaner[C3].txt - [1640 Bytes] - [21/01/2017 01:54:42]
C:\AdwCleaner\AdwCleaner[C4].txt - [1785 Bytes] - [21/01/2017 20:55:22]
C:\AdwCleaner\AdwCleaner[C5].txt - [2004 Bytes] - [09/04/2017 17:10:33]
C:\AdwCleaner\AdwCleaner[C6].txt - [1971 Bytes] - [09/04/2017 21:03:02]
C:\AdwCleaner\AdwCleaner[C7].txt - [1560 Bytes] - [10/04/2017 11:46:54]
C:\AdwCleaner\AdwCleaner[S0].txt - [1657 Bytes] - [20/01/2017 01:56:20]
C:\AdwCleaner\AdwCleaner[S1].txt - [1543 Bytes] - [20/01/2017 02:25:50]
C:\AdwCleaner\AdwCleaner[S2].txt - [1690 Bytes] - [21/01/2017 01:54:09]
C:\AdwCleaner\AdwCleaner[S3].txt - [1835 Bytes] - [21/01/2017 19:23:35]
C:\AdwCleaner\AdwCleaner[S4].txt - [1775 Bytes] - [08/04/2017 12:01:17]
C:\AdwCleaner\AdwCleaner[S5].txt - [2054 Bytes] - [09/04/2017 17:10:25]
C:\AdwCleaner\AdwCleaner[S6].txt - [2016 Bytes] - [09/04/2017 18:36:16]
C:\AdwCleaner\AdwCleaner[S7].txt - [2089 Bytes] - [09/04/2017 21:02:24]
C:\AdwCleaner\AdwCleaner[S8].txt - [2419 Bytes] - [10/04/2017 09:46:35]

########## EOF - C:\AdwCleaner\AdwCleaner[C7].txt - [2290 Bytes] ##########
 

Edited April 10, 2017 by rebeccavalentine

[cocochepeau]

Greetings,

Can you try to reset Chrome synchronization:  https://support.google.com/chrome/answer/1181420?hl=en

Then, retry with AdwCleaner?

 

Regards,