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I had to jump over to Chrome in order to edit my post so that I could type this text. For some reason Microsoft Edge didn't recognize or load the entry field.

Anyhow, I just heard about your product, JRT, and decided to try it out. Unfortunately as soon as I attempted to open it I got the error that you see below.

I had also downloaded and was fully able to use AdwCleaner beforehand and really liked it.

I am currently running Windows 10 Version 1607 (OS Build 14393.953) in case that helps you to pin anything down.

 

Thank you so much for your time and assistance.

 

Kevin

 

JRT Error.jpg

Edited by iamtheraceman
Microsoft Edge Failed to Properly Load Text Entry Field - Reopened and Edited in Chrome

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Can you post a screenshot of what happens when you perform the following please?

  1. Press Windows Key + R
  2. In the box that pops up, type cmd and click Ok
  3. In the new black box that comes up, type echo %temp% and press Enter
  4. Take a screenshot of the screen and paste it here

Thanks!

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It looks like your temp folder path is messed up for some reason. If you didn't do this on purpose, I'd recommend doing the following to reset your temp folder path:

  1. Press Windows Key + R
  2. In the box that pops up, type cmd and click Ok
  3. In the new black box that comes up, type setx TEMP "%LOCALAPPDATA%\temp"
  4. Restart your computer
  5. Run JRT again

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