Jump to content

Black Screen with cursor after using AdwCleaner

Recommended Posts

Hello my name is Enrico. This is my first time in the forum, I'm sorry if I post new topic in wrong category.

I need your help, so basically I accidentally installed unwanted virus program, then after that my browser keep showing and popping into ad site. Also a program named "Best Ziper" keep showing even after I uninstalled it.

So I tried using Malwarebytes scan and fix it and reboot it but the problem still occured. After that I tried using Adwcleaner to scan it after that it shows me the results and because I don't understand to much so I just follow the result and click "clean" button. After that I reboot my ASUS Laptop and everything is fine after I log in into my account. My desktop won't show, it only show black screen with cursor. I tried to using run explorer.exe and it did work and show back my desktop. But after I reebot again it show black screen again. So what should I do to permanently fix this problem? I'm using ASUS Laptop with Windows 8.1 right now. Please anyone kindly help my problem. Thanks!

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.