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Premium 3.0 Real Time Protection Stuck at Starting


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Premium 3.0 Real Time Protection Stuck at Starting

I have read other posts and I'm still not able to fix my problem. In previous post a new version 3.0.6 is referenced as a download and fix but when I go to find it it says that it is no longer available.

screenshots attached...

-Have wasted too much time trying to fix this with no resolve. 

Please help! 

IMG_3391.JPG

IMG_3392.JPG

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Sometimes the updates do not go well, let's get a clean re-install and see if that helps.

Let's try this first.... (Please remember to de-activate your Malwarebytes first before uninstalling or using the clean removal tool)

  1. Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - Malwarebytes mb-clean tool (after uninstalling you can download the latest version (currently v3.0.6 CU4) to re-install from HERE)
  2. If that does not correct the issue, then please read the following and attach to your next reply the 4 requested logs - Diagnostic Logs (the 4 logs are: mbam logs zipped, FRST.txt, Addition.txt and mb-checkResult.txt)
  3. NOTE: More info about the latest Malwarebytes 3.0.6 CU4 HERE; MB 3 User Guide ONLINE; MB 3 User Guide PDF; MB 3 FAQ: Malwarebytes 3.0 - Frequently Asked Questions


Please let us know how it goes.


Thank You,

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  • 2 weeks later...

I'm in the same exact situation as JAJ was. The mb-clean tool isn't available. I did deactivated my license, uninstall MB the installed MB from a fresh download from the MB site. No luck. Perhaps I should have rebooted the PC prior to reinstalling?

Any help would be greatly appreciated.

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