pondus

[RESOLVED] Forum sign in bug?

17 posts in this topic

ID: 1   Posted

When i try to login (screenshot a) i am always redirected to new login (screenshot b)

When logged in, if i click Malwarebytes logo at top left (screenshot c) forum will the show me as logged out (screenshot d)

 

Screenshot_a.PNG

Screenshot_b.PNG

Screenshot_c.PNG

Screenshot_d.PNG

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ID: 2   Posted

Same here in Australia. Time 08:24 EST - my time.

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ID: 3   Posted (edited)

I just tried running the forum on Chrome and there is no problem. Firefox is 52.0.2 (64-bit). Chrome is 57.0.2987.133 (64-bit). OS is Windows 7 Home Premium 64-bit.

Firefox is not the cause as it was working with this forum without a problem on 7 April at 17:00 (Sydney date and time).

Edited by Pierre75
Extra information.

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ID: 4   Posted (edited)

Hmmm ... Tested with Opera / IE / Edge and they are all fine

It seems in my case the problem is only related to Chrome > Versjon 57.0.2987.133 (64-bit)

 

Edited by pondus

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ID: 5   Posted

Now running forum on Chrome - no problem. I will log off and try Firefox again.

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ID: 6   Posted

Now running on Firefox. No problem at the moment. Logging off and try I/E 11.

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ID: 7   Posted

I/E 11 working fine as well. Maybe a glich in the forum board re logging in and out??? :unsure: I am now confused and will check again tomorrow. Time for bed here zzzzzzzzzz 21:02.

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ID: 8   Posted

All my browser show no sign of the problem. :) 13:29 9 April (Sydney time).

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Hi guys, I just checked and there does not appear to be any forum outage early Friday.

I'm unable to replicate this on Chrome.

Please let me know if you do run into this again and I'll reach out to IPS.

Thanks,
Cecile

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ID: 10   Posted (edited)

Just tested from work, IE and Edge are fine.

Using Chrome i dont have the log in issue here (2 first screenshots above) but if i click Malwarebytes logo at top left to go to front page it will show me as logged out?

If i click on a topic to read, then it will show me as logge in again?

Screenshot.PNG

Screenshot_b.PNG

Edited by pondus

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Thanks for the update. I'll reach out to the team and see if they can help me replicate and dig deeper.

-Cecile

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Chrome browser working fine here. No hiccups. I will try a few times today.

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Still no problem found with Chrome. Happy Easter. :)

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I think we can safely say this bug has vanished. No instances have occurred since my last post.

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Yepp, my Chrome issue seems to be gone   :)

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Thanks for the update guys!

Looks like this was a one-off issue. Please do let me know again if you encounter this issue again.

Going to mark this thread as resolved.

Thanks,
Cecile

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No problem marking it as 'Resolved'. I will let you know if it rears its ugly head again. :)

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