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I've been trying like mad to get rid of this thing for a few days now. here is my hjt log

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:38:50 AM, on 7/23/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16827)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\arservice.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\ehome\ehtray.exe

C:\WINDOWS\ARPWRMSG.EXE

C:\Program Files\Digital Media Reader\readericon45G.exe

C:\WINDOWS\zHotkey.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\system32\WDBtnMgr.exe

C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\Program Files\PowerISO\PWRISOVM.EXE

C:\WINDOWS\eHome\ehmsas.exe

C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gateway.com/g/sidepanel.html?Ch...TP&M=GT5220

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch...TP&M=GT5220

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch...TP&M=GT5220

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch...TP&M=GT5220

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE

O4 - HKLM\..\Run: [readericon] "C:\Program Files\Digital Media Reader\readericon45G.exe"

O4 - HKLM\..\Run: [CHotkey] zHotkey.exe

O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe

O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install

O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [MSKDetectorExe] "C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" /uninstall

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [CanonMyPrinter] "C:\Program Files\Canon\MyPrinter\BJMyPrt.exe" /logon

O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM\..\Run: [ulead AutoDetector v2] "C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe"

O4 - HKLM\..\Run: [ulead Quick-Drop] "C:\Program Files\Ulead Systems\Ulead DVD MovieFactory 5 SE\Ulead DVD MovieFactory 5\Quick-Drop.exe" WINDOWCALL

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKLM\..\Run: [spySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray

O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE

O4 - HKCU\..\Run: [Power2GoExpress] NA

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O4 - Startup: rncsys32.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas...ent/swflash.cab

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: Process Monitor (LVPrcSrv) - Unknown owner - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe (file missing)

O23 - Service: M-Audio CMIDI Installer (MA_CMIDI_InstallerService) - Unknown owner - C:\Program Files\M-Audio MA_CMIDI\MA_CMIDI_Inst.exe (file missing)

O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe

O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe

O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--

End of file - 9710 bytes

Thanks for all the help

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