Malicious website blocked..over and over and over again

[Sateeb]

Hi all.  I need some help.  I keep getting the pop up saying "malicious website" over and over again, every time the threat is outgoing.  Web pages just keep opening all the time too.  I have an updated version of malwarebytes ant-malware home premium.  I have run it but it does not find the problems.  I have run zemana and hitman pro but still no good.  My anti-virus software is up to date too.  This is driving me mad now.  I have windows 10, can anyone suggest a way to fix?

[kevinf80]

Hello Sateeb and welcome to Malwarebytes, My screen name is kevinf80, i`m here to help clean up your system. Make sure to run all scans from accounts with Administrator status, continue as follows please: Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good... Change the download folder setting in the Default Browser only. so all of the tools we may use are saved to the Desktop: Google Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser. Choose Settings. at the bottom of the screen click the "Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK. Mozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Choose Options. In the downloads section, click the Browse button, click on the Desktop folder and the click the "Select Folder" button. Click OK to get out of the Options menu. Internet Explorer - Click the Tools menu in the upper right-corner of the browser. Select View downloads. Select the Options link in the lower left of the window. Click Browse and select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen. NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop. Change default download folder location in Edge -Boot to a user account with admin status, select start > file explorer > right click on "Downloads" folder and select "Properties" In the new window select "Location" tab > clear the text field box and type in or copy/paste %userprofile%\Desktop > select "Apply" then "OK" Be aware you are not changing the Browser download folder location, you are changing the user’s download directory location..... Next, Follow the instructions in the following link to show hidden files: http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/ Next, Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status...   Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Let me see those logs... Thank you, Kevin..

[Sateeb]

Hi Kevin and thank you.  FRST scan in progress, files will be posted shortly.

[kevinf80]

Thanks for the update, have to go out shortly, will be back online in maybe 1 hour....

[Sateeb]

Here are the 2 files Kevin.  I await your next instruction..

Addition.txt

FRST.txt

[kevinf80]

Thanks for those logs. continue with the following:

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file"
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Open FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

Next,

Clean install Malwarebytes from version 2 to version 3... Please download MBAM-clean and save it to your desktop.   Right-click on mbam-clean.exe icon and select Run as Administrator to start the tool. It will ask you to reboot the machine - please do so. Run the cleaner tool again, re-boot when complete. <<<---do not miss this step If you have lost the activation licence key information it can be located here: http://www.cleverbridge.com/342/?scope=cusecolp Download Malwarebytes version 3 from the following link: https://www.malwarebytes.com/mwb-download/thankyou/ Double click on the installer and follow the prompts. If necessary select the Blue Help tab for video instructions.... When the install completes and is updated do the following: Open Malwarebytes, select > "settings" > "protection tab" Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Go back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes deal with any found entries... Then select "Export Summary" then "Text File (*.txt)" name that log and save , you can copy or attach that to your reply... Next, Download AdwCleaner by Xplode onto your Desktop.   Double click on Adwcleaner.exe to run the tool. Click on the Scan in the Actions box Please wait fot the scan to finish.. When "Waiting for action.Please uncheck elements you want to keep" shows in top line.. Click on the Cleaning box. Next click OK on the "Closing Programs" pop up box. Click OK on the Information box & again OK to allow the necessary reboot After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed... Next, Please download Junkware Removal Tool to your desktop.   Shut down your protection software now to avoid potential conflicts. (re-enable when done) Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator". The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system's specifications. On completion, a log (JRT.txt) is saved to your desktop and will automatically open. Post the contents of JRT.txt into your next message. Next, Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop Ensure to get the correct version for your system.... 32 Bit version: https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en 64 Bit version: https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window In the "Scan Type" window, select Quick Scan Perform a scan and Click Finish when the scan is done. Retrieve the MSRT log as follows, and post it in your next reply: 1) Select the Windows key and R key together to open the "Run" function 2) Type or Copy/Paste the following command to the "Run Line" and Press Enter: notepad c:\windows\debug\mrt.log The log will include log details for each time MSRT has run, we only need the most recent log by date and time.... Let me see those logs in your reply, also tell me if there are any remaining issues or concerns.. Thank you, Kevin...

 

 

fixlist.txt

[Sateeb]

It took a long time to reply because it keeps opening pages and being unresponsive.  Ok do i do the next step now or wait for you to tell me?  I uninstall my current malawarbytes and reinstall new version right?

Fixlog.txt

[kevinf80]

Just follow the steps in my last reply...

[Sateeb]

Here is next file..

export summary.txt

[kevinf80]

Thanks...

[Sateeb]

# AdwCleaner v6.045 - Logfile created 06/04/2017 at 19:57:19

# Updated on 28/03/2017 by Malwarebytes

# Database : 2017-04-04.2 [Local]

# Operating System : Windows 10 Home  (X64)

# Username : Steve - SAMSUNG

# Running from : C:\Users\Steve\Desktop\AdwCleaner.exe

# Mode: Clean

# Support : https://www.malwarebytes.com/support

 

 

 

***** [ Services ] *****

 

 

 

***** [ Folders ] *****

 

 

 

***** [ Files ] *****

 

 

 

***** [ DLL ] *****

 

 

 

***** [ WMI ] *****

 

 

 

***** [ Shortcuts ] *****

 

 

 

***** [ Scheduled Tasks ] *****

 

 

 

***** [ Registry ] *****

 

 

 

***** [ Web browsers ] *****

 

 

 

*************************

 

:: "Tracing" keys deleted

:: Winsock settings cleared

 

*************************

 

C:\AdwCleaner\AdwCleaner[C0].txt - [2260 Bytes] - [05/04/2017 21:45:54]

C:\AdwCleaner\AdwCleaner[C2].txt - [815 Bytes] - [06/04/2017 19:57:19]

C:\AdwCleaner\AdwCleaner[S0].txt - [2125 Bytes] - [05/04/2017 21:43:40]

C:\AdwCleaner\AdwCleaner[S1].txt - [1288 Bytes] - [05/04/2017 22:08:37]

C:\AdwCleaner\AdwCleaner[S2].txt - [1353 Bytes] - [06/04/2017 19:56:34]

 

########## EOF - C:\AdwCleaner\AdwCleaner[C2].txt - [1106 Bytes] ##########

[kevinf80]

Nice clean log...

[Sateeb]

Well that's encouraging.  

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Malwarebytes

Version: 8.1.2 (03.10.2017)

Operating System: Windows 10 Home x64

Ran by Steve (Administrator) on 06/04/2017 at 20:17:06.48

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

File System: 1

 

Successfully deleted: C:\WINDOWS\system32\Tasks\Wise Registry Cleaner Schedule Task (Task)

 

Deleted the following from C:\Users\Steve\AppData\Roaming\Mozilla\Firefox\Profiles\154jwu00.default-1459239883685\prefs.js

user_pref(browser.search.defaultenginename, Secure Search);

 

 

 

Registry: 3

 

Successfully deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Run\\GoogleChromeAutoLaunch_3E7806DA78C4352052F851DEE3FA5D4E (Registry Value)

Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C39624E3-679D-4150-AE58-77D5B281AD2C} (Registry Key)

Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{E42546F5-0F00-4707-BBB5-0551BFC4D978} (Registry Key)

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on 06/04/2017 at 20:23:49.70

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[kevinf80]

One to go...

[Sateeb]

Microsoft Windows Malicious Software Removal Tool v5.46, March 2017 (build 5.46.13601.0)
Started On Thu Apr 06 20:28:59 2017

Engine: 1.1.13504.0
Signatures: 1.237.571.0
Run Mode: Interactive Graphical Mode
Successfully Submitted Heartbeat Report
Microsoft Windows Malicious Software Removal Tool Finished On Thu Apr 06 20:29:48 2017

Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.46, March 2017 (build 5.46.13601.0)
Started On Thu Apr 06 20:30:08 2017

Engine: 1.1.13504.0
Signatures: 1.237.571.0
Run Mode: Interactive Graphical Mode
 

[Sateeb]

It's still not right Kevin.  I tried to open an email in hotmail after the last scan and it opened another website on another tab.  But everything comes up clean with the scans...

[Sateeb]

Still getting all the website blocked popups too..

[kevinf80]

Please download Zemana AntiMalware and save it to your Desktop.

• Install the program and once the installation is complete it will start automatically.
• Without changing any options, press Scan to begin.
• After the short scan is finished, if threats are detected press Next to remove them. to remove them.

  Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please re-boot your computer manually.

• Open Zemana AntiMalware again.
  

• Click on icon and double click the latest report.
  

• Now click File > Save As and choose your Desktop before pressing Save.
  

• Attach saved report in your next message.
  

[Sateeb]

-------------------------------------------------------
Scan Result            : Completed
Scan Date              : 2017/4/6
Operating System       : Windows 10 64-bit
Processor              : 4X Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz
BIOS Mode              : UEFI
CUID                   : 1264256FBFC0E587F6DC4B
Scan Type              : System Scan
Duration               : 31m 36s
Scanned Objects        : 118650
Detected Objects       : 0
Excluded Objects       : 0
Read Level             : Normal
Auto Upload            : Enabled
Detect All Extensions  : Disabled
Scan Documents         : Disabled
Domain Info            : WORKGROUP,0,2

Detected Objects
-------------------------------------------------------

No threats detected
 

[Sateeb]

Still the same as before.  Now i am concerned when nothing is found.  

[kevinf80]

Download and save RogueKiller to your Desktop from this link:

https://www.fosshub.com/RogueKiller.html/setup.exe

Right click setup.exe and select Run as Administrator to start installing RogueKiller.

At the next window Checkmark "Install 32 and 64 bit versions, then select "Next"

In the next window skip Licence I.D. and Licence Key, select "Next"

In the next window make no changes and select "Next"

In the next window leave both "Additional Shortcuts" checkmarked, then select "Next"

In the next window make no changes and select "Install"

RogueKiller will extract and complete installation, in the new window leave "Launch Roguekiller" checkmarked, then select finish.

RogueKiller will launch. Accept UAC, then read and accept "User Agreements"

In the new window the "Home" tab should already be selected, Change by selecting "Scan" tab, then select "Start Scan"

When the scan completes select "Open Report"

In the new Window select "Export text" name that file RK.txt, save to your Desktop and attach to your reply

 

Edited April 6, 2017 by kevinf80

[Sateeb]

I can click on something in youtube or on google and the first click may open up 3 separate sites.  I close them and it works the second time.  Still popups.  All this software is not picking up the problem.  I am baffled...

[Sateeb]

Ok thanks Kevin i will try all this tomorrow after work.  Your efforts are much appreciated.

[kevinf80]

We`ll get there in the end, post RK log whenever you`re ready....  Also let me see the following from Ma;warebytes:

Open Malwarebytes, select > Reports > then checkmark (tick) most recent "Website Block" entry > then select "View Report" > "Export" > Text File (*.txt) name and save that file to Desktop or somewhere of your choice, attach to your reply...

Thank you,

Kevin...

[Sateeb]

Thanks Kevin.  Here is the latest file from roguekiller.

roguekiller.txt