Malwarebytes Techbench USB (Legacy) End of Life

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Malwarebytes Techbench USB (Legacy) had reached its end of life. Malwarebytes discontinued sale of subscriptions, effective December 31, 2015. And end of support on December 31, 2016.

While this is not an easy decision to make, we have determined that focusing on the continued evolution of our award-winning security products is in the best interests of both Malwarebytes and our customers.

Support for Existing Subscribers

• Malwarebytes will continue to provide service and support for Malwarebytes Techbench USB for the remainder of your subscription period
• If you are using an older version that is past its End of Life date, technical support will be limited to help with upgrading to the latest version or migration to a comparable Malwarebytes product, if applicable. We will continue to answer common product questions, and any existing self-help resources will still be available. You may continue to use the older product version at your own risk, but ongoing remediation updates are not guaranteed.
• Migrate to the latest product:
  • IT Admins: https://www.malwarebytes.com/business/breachremediation/
  • Computer Repair / Tech Shops: https://www.malwarebytes.com/techbench/

Renewals for Existing Subscribers

• The last day you may renew your Techbench USB subscription was December 31, 2015

New Product Purchases

• New Malwarebytes Techbench USB (Legacy) subscriptions are no longer available for sale, effective December 31, 2015

While we are discontinuing sales and renewals of Malwarebytes Techbench USB (Legacy), we will continue to stand behind the product for the duration of your subscription. We hope that Malwarebytes Techbench USB has been of value to you, and we thank you for your understanding and support!

Have questions? Check our End of Life FAQ in the post below.

Edited June 27, 2017 by msherwood

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Why is Malwarebytes Techbench USB (Legacy) being discontinued?

We’ve discontinued Malwarebytes Techbench USB (Legacy) to refocus our efforts on rebuilding our technician offerings from the ground up to better service computer repair shops.

While we are discontinuing sales and renewals of Malwarebytes Techbench USB (Legacy), we will continue to stand behind the product for the duration of your subscription.

 

When is Malwarebytes Techbench USB (Legacy) being discontinued?

New subscriptions of Malwarebytes Techbench USB (Legacy) are no longer available as of December 31, 2015. Existing customers may renew their subscriptions through December 31, 2015. 

All users with paid subscriptions purchased before or renewals by December 31, 2015 will be able to use the product through the full term of their subscription.

 

I have a subscription to Malwarebytes 3.0 Premium, how does this affect me?

Home users of Malwarebytes Anti-Malware or Malwarebytes 3.0 Premium are not affected by Malwarebytes Techbench USB (Legacy) being discontinued.

 

I have a subscription to Malwarebytes Anti-Malware for Business/Malwarebytes Endpoint Security, how does this change affect me?

Malwarebytes Anti-Malware for Business and Malwarebytes Endpoint Security business customers are not affected by Malwarebytes Techbench USB (Legacy) being discontinued.

 

How do I get support if I am a current subscriber to Malwarebytes Techbench USB (Legacy)?

We’ve discontinued support for Malwarebytes Techbench USB (Legacy) as of December 31, 2016. But you can use our knowledgebase here for frequently asked questions: https://support.malwarebytes.com/customer/en/portal/topics/1047402-techbench-usb-legacy-/articles?b_id=6519

 

I am a computer repair shop and am a current subscriber to Malwarebytes Techbench USB (Legacy), how does it being discontinued affect me?

If you are a computer repair shop and had a subscription to Malwarebytes Techbench USB (Legacy), after your subscription expires, you will not be able to renew your subscription nor will you be able to use your Malwarebytes Techbench USB (Legacy).

If you a computer repair shop, we've revamped Techbench to become an all-encompassing toolset platform specifically for computer repair shops. Head here for more info: https://www.malwarebytes.com/techbench/

 

I am a reseller, channel sales or an affiliate, how does the Malwarebytes Techbench USB (Legacy) being discontinued affect me?

If you are a reseller, channel sales or an affiliate, you will no longer can sell Malwarebytes Techbench USB (Legacy) as of December 31, 2015.

If you have any new customers inquiring about Malwarebytes Techbench USB (Legacy) for their businesses, please consider recommending Malwarebytes Breach Remediation: https://www.malwarebytes.org/business/breachremediation/

If you have any new customers inquiring about Malwarebytes Techbench USB (Legacy) for their computer repair shop, please direct them here: https://www.malwarebytes.com/techbench/

 

I am an IT admin in a corporate/business environment and I am a current subscriber to Malwarebytes Techbench USB (Legacy), how does this affect me?

New subscriptions and renewals of Malwarebytes Techbench USB (Legacy) are unavailable after December 31, 2015.

All users with paid subscriptions purchased before or renewals by December 31, 2015 will be able to use the product through the full term of their subscription.

After your subscription expires, please consider upgrading to Malwarebytes Breach Remediation for your advanced threat detection and remediation need. Head here to learn more: https://www.malwarebytes.org/business/breachremediation/

If your endpoints require comprehensive advanced threat protection, we recommend Malwarebytes Endpoint Security: https://www.malwarebytes.org/business/endpointsecurity/

 

I am a computer repair shop and am interested in the Malwarebytes Techbench USB (Legacy).

The Malwarebytes Techbench USB (Legacy) is currently unavailable for purchase. But don’t worry, we’ve revamped Techbench to become an all-encompassing toolset platform specifically for computer repair shops.

Are you a computer repair shop and want to learn more about the new Techbench? Head here for more info: https://www.malwarebytes.com/techbench/

 

I am an IT admin or need malware remediation in a corporate/business environment and am interested in the Malwarebytes Techbench USB (Legacy).

If you are an IT admin or in need of malware remediation at your business, check out Malwarebytes Breach Remediation: https://www.malwarebytes.org/business/breachremediation/

Malwarebytes Breach Remediation offers advanced threat detection and remediation for your endpoints via an extensible platform.

Malwarebytes Breach Remediation is engineered to integrate seamlessly into existing security stacks. If your endpoints require comprehensive advanced threat protection, we recommend Malwarebytes Endpoint Security: https://www.malwarebytes.org/business/endpointsecurity/

Edited June 27, 2017 by msherwood