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Showing Out of Date for Updates


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Hello,

I am still having issues updating my MalwareBytes. I have attempted the fix posted by dcollins to no avail.

I also downloaded the installer from dbudrow's post and did an uninstall/reinstall.

My dashboard is still showing that it is out of date and needs updated.

Malwarebytes version: 3.0.6.1469

Component package version: 1.0.96

Update package version: 1.0.1622

 

Attached are the logs after the reinstall.

Addition.txt

FRST.txt

MalwareBytes.zip

MB-CheckResult.txt

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:welcome:  Hi Griff,

This pc has Avira antivirus.

In order for Malwarebytes  and Avira  Antivirus to work together instead of conflicting, you must configure both applications.  
 
How to configure Avira  Antivirus to exclude Malwarebytes files -
Step 1. Open Avira  Antivirus
Step 2. Click on "Real-Time Protection"
Step 3. Select "Configuration"
Step 4. Go to "System Scanner" > "Scan" > "Exceptions"
Step 5. Click on "..." button
Step 6. Navigate to 'C:\Program Files\Malwarebytes\Anti-Malware', select desired folder and click "OK"

Step 7. Click on "Add >>>"
Step 8. Go to "Real-Time Protection" > "Scan" > "Exceptions"
Step 9. Go to "Processes to be ommited by the Real-Time Protection" and click on "..." button
Step 10. Navigate to 'C:\Program Files\Malwarebytes\Anti-Malware', select "mbam.exe" and click "OK"

Step 11. Click on "Add >>>"
Step 12. Perform Step 10 - Step 11 for adding these files
C:\Program Files\Malwarebytes\Anti-Malware\MbamPt.exe
C:\Program Files\Malwarebytes\Anti-Malware\assistant.exe
C:\Program Files\Malwarebytes\Anti-Malware\MBAMWsc.exe
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
Step 13. Click on "OK"
Step 14. Reboot your computer <--Very Important!
 
 
How to add your Avira  Antivirus folder to Malwarebytes "Malware Exclusions" list -
Step 1. Open the Malwarebytes application
Step 2. Click on "Settings" button left

Step 3. Click "Exclusions"  tab 

Step 4. Click on "Add Exclusion"
then click on Exclude a File or Folder

then click the button *Select Folder*
Navigate to 'C:\Program Files (x86)\'  
Click once on "Avira" folder to highlight it
Click on "Select Folder"
Click on the OK button.

Close Malwarebytes program
Reboot your computer <--Very Important!

Then allow the system to settle in.  Then see about starting Malwarebytes from the windows Start menu.
Let me know how it goes.

Edited by Maurice Naggar
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What follows is how to do a new clean uninstall >re-install.
Step 1:
Uninstall Malwarebytes from the "Windows Control Panel": For help using Windows XP, Vista, 7, 8, click "HERE"

For Windows 10 users, click "HERE"
Uninstall each Malwabytes program you have ( if more that one, uninstall the others too).
 
 
If you do not see Malwarebytes, skip the uninstall above, but do do the rest below

Restart the pc.


Step 2: Install our latest update of Malwarebytes by following the link below.

"from this link"

And please be sure to SAVE it first.  Then run it after.

Double-click it to run the installation. 
Accept the license agreement when prompted.
Then accept the other default options.

When all done, Restart the pc. Let me know the result after this is done.

"Activation for Premium License"

If you do not have your license handy or have mis-placed it, you can get Cleverbridge to email it to you, if you purchased subscription:
To obtain your Malwarebytes Premium license key, you can perform a license lookup here
Enter your email address in the form, and you will receive an email from Cleverbridge with your license information.

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