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Trojan or malware which comes back boot(several boots


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Hello slavik and :welcome: Forum.

I'm Android8888 and I'll be helping you with your malware issues. Please ask questions if anything is unclear.

I suggest printing out each set of instructions or copy them to a Notepad file and reading the entire post before proceeding. It will make following them easier.

Please DO NOT run any tools on your own and follow the directions in the order listed.

Make sure to run all the tools from the Desktop and with Administrator privileges.


Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

  • Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST64.exe executable is located); DO NOT open that file!
  • Right-click on the FRST64 executable and select Spcusrh.pngRun as Administrator;
  • Click on the Fix button;
    NYA5Cbr.png
    Credits: Aura
  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad;
  • Please attach the fixlog.txt in your next reply;


  • Download AdwCleaner and move it to your Desktop;
  • Right-click on AdwCleaner.exe and select Spcusrh.pngRun as Administrator;
  • Accept the EULA (I accept), let the database update, then click on Scan;
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all the active processes;
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it;
  • After the restart, a log will open when logging in. Please attach that log in your next reply;


Please download RogueKiller 32/64 Bits Installer (setup.exe) by Tigzy and save it to your Desktop.

  • Right click on the file setup.exe and select Run as administrator to install the tool.
  • Click Yes to accept any security warnings that may appear.
  • Choose the installation language and click OK.
  • Checkmark "Install 32 and 64 bits versions" and click Next. Follow the steps to install the tool.
  • Now close all programs and browsers.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • Right-click on the RogueKiller icon and select Run as administrator.
  • Click Yes to accept any security warnings that may appear.
  • Click the Scan tab and then click the Start Scan button.
  • Wait until the scan has finished. This may take some time consuming.
  • Once finished click on Open Report. It will open a new window.
  • Click Export TXT to export the report as a text file, give a name to the file such as RKlog.txt and save it to your Desktop. Please attach the RKlog.txt to your next reply.
  • Close RogueKiller.

 

To summarize, please attach the following logs in your next reply:
The fixlog.txt produced by FRST;
The AdwCleaner clean log;
The Rklog.txt;

Please tell me in detail what issues are you having with this computer.

Thank you.

Android8888

fixlist.txt

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  • 4 weeks later...
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