Jump to content

System crash while gaming

Recommended Posts

Just FYI - I am recovering from some severe eye problems, so at times I may have difficulty responding/replying
Also, as I am recovering, my eyesight is still a bit compromised.
Finally, my dumb browser is acting up and I'm having trouble fixing it - but I didn't want to delay my reply any longer.


This lone memory dump (a STOP 0x124 error) seems to blame hardware - although it can also be due to compatibility or low-level driver issues.
More detailed info on the STOP 0x124 error here:  http://www.carrona.org/bsodindx.html#0x00000124

I'd start by removing the program that's associated with the WinRing libraries - as it's driver (WinRing0x64.sys) is known to be associated with BSOD's
Many different programs use  the WinRing libraries (RealTemp, Corsair Link2 (known BSOD issues), Razer GameBooster, Intel Processor Diagnostic Tool, Fusiontweaker (Google Code), etc

The wireless USB  XBox controller driver (xusb21.sys) is a known cause of BSOD's on some Windows systems.  Unfortunately, there is no updated driver for it - so the solution is to uninstall the software and physically remove the device from your system.  There was a new device and driver released by Microsoft  (if you're still  interested in using a wireless USB Xbox controller)

I note that there is a driver from McAfee (mfehidk.sys) installed - although it seems that ESET is likely to be your primary antivirus/internet security program .
I'd suggest that you run the McAfee Consumer Products Removal Tool to get rid of the remnants of the McAfee program. 
It's free from here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
Direct download link:http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Beyond that, there's not much else that I can get from the lone memory dump.
If you'd like a more in-depth analysis, please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum):  https://forums.malwarebytes.org/topic/170037-blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

Please zip up the (.ZIP) files - do not use .RAR, .7z or other compression utilities.
.ZIP is the type file that can be uploaded to the forums.


Edited by usasma
Link to post
Share on other sites

Oops!  Forgot one thing and forgot to attach the analysis....

The one thing is the possibility that this may be a hardware problem.  There's 2 steps for this:
First, please run these free hardware diagnostics:  http://www.carrona.org/hwdiag.html
Then, if all the tests pass, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

Here's the analysis output (just FYI):

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Tue Mar 28 18:03:54.118 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\032817-7004-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.23677.amd64fre.win7sp1_ldr.170209-0600
System Uptime:0 days 5:27:44.914
Probably caused by :GenuineIntel
BugCheck 124, {0, fffffa801815f028, ff800000, 124}
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa801815f028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000ff800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  Injustice.exe
CPUID:        "Intel(R) Core(TM) i7-4910MQ CPU @ 2.90GHz"
MaxSpeed:     2900
CurrentSpeed: 2893
  BIOS Version                  1.03.11PM v2
  BIOS Release Date             07/09/2015
  Manufacturer                  Clevo
  Baseboard Manufacturer        Clevo P15SM-A
  Product Name                  P15SM-A                       
  Baseboard Product             powered by premamod.com

3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Tue Mar 28 18:03:54.118 2017 (UTC - 4:00)**************************
WinRing0x64.sys            Sat Jul 26 09:29:37 2008 (488B26C1)
xusb21.sys                 Wed Apr  8 10:28:44 2009 (49DCB49C)
intelppm.sys               Mon Jul 13 19:19:25 2009 (4A5BC0FD)
MBfilt64.sys               Thu Jul 30 23:40:32 2009 (4A7267B0)
SynTP.sys                  Thu Feb 11 21:45:12 2010 (4B74C0B8)
amdxata.sys                Fri Mar 19 12:18:18 2010 (4BA3A3CA)
TurboB.sys                 Fri Apr 16 19:07:26 2010 (4BC8EDAE)
nm3.sys                    Wed Jun  9 20:05:51 2010 (4C102C5F)
Rt64win7.sys               Thu Jan 15 01:06:44 2015 (54B758F4)
mfehidk.sys                Wed Feb 11 16:52:39 2015 (54DBCF27)
NETwsw01.sys               Mon May  4 09:10:57 2015 (55476FE1)
RtsBaStor.sys              Tue Jun  2 21:45:01 2015 (556E5C1D)
iaStorA.sys                Wed Nov  4 05:27:49 2015 (5639DDA5)
iaStorF.sys                Wed Nov  4 05:27:52 2015 (5639DDA8)
iusb3hub.sys               Fri Dec 18 10:59:07 2015 (56742D4B)
iusb3xhc.sys               Fri Dec 18 10:59:10 2015 (56742D4E)
iusb3hcs.sys               Fri Dec 18 11:00:23 2015 (56742D97)
TeeDriverx64.sys           Thu Dec 24 11:23:30 2015 (567C1C02)
ICCWDT.sys                 Sun Mar 13 07:44:25 2016 (56E55299)
mbae64.sys                 Fri Apr 29 06:10:09 2016 (57233301)
XtuAcpiDriver.sys          Tue Jun 28 05:05:03 2016 (57723DBF)
ALSysIO64.sys              Wed Jul  6 12:47:33 2016 (577D3625)
iocbios2.sys               Fri Jul 15 00:39:19 2016 (578868F7)
MpFilter.sys               Mon Aug  8 19:01:17 2016 (57A90F3D)
mbam.sys                   Wed Sep 28 11:45:44 2016 (57EBE5A8)
nvvad64v.sys               Tue Oct  4 03:20:09 2016 (57F35829)
em000k_64.dll              Thu Oct 13 07:09:19 2016 (57FF6B5F)
SamsungRapidDiskFltr.sys   Fri Nov 18 08:31:30 2016 (582F02B2)
SamsungRapidFSFltr.sys     Fri Nov 18 08:31:33 2016 (582F02B5)
eamonm.sys                 Thu Dec  1 05:42:31 2016 (583FFE97)
ehdrv.sys                  Thu Dec  1 05:43:40 2016 (583FFEDC)
epfwwfpr.sys               Thu Dec  1 05:44:27 2016 (583FFF0B)
hmpnet.sys                 Sat Dec 31 05:26:02 2016 (586787BA)
igdkmd64.sys               Wed Jan  4 14:23:23 2017 (586D4BAB)
RTKVHD64.sys               Thu Jan  5 05:19:52 2017 (586E1DC8)
MBAMSwissArmy.sys          Wed Jan 25 16:48:08 2017 (58891D18)
farflt.sys                 Sun Feb  5 12:31:04 2017 (58976158)
hmpalert.sys               Fri Feb 10 07:01:25 2017 (589DAB95)
mwac.sys                   Tue Feb 21 08:35:16 2017 (58AC4214)
nvpciflt.sys               Thu Feb 23 02:34:13 2017 (58AE9075)
nvlddmkm.sys               Thu Feb 23 02:41:16 2017 (58AE921C)
em006_64.dll               Fri Mar 10 08:38:23 2017 (58C2AC4F)
em018_64.dll               Mon Mar 27 11:06:00 2017 (58D92A58)

[color=#777777][color=#4b0082]em000k_64.dll[/color] - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.[/color]
[color=#777777][color=#4b0082]hmpnet.sys[/color] - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.[/color]
[color=#777777][color=#4b0082]farflt.sys[/color] - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.[/color]
[color=#777777][color=#4b0082]hmpalert.sys[/color] - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.[/color]
[color=#777777][color=#4b0082]em006_64.dll[/color] - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.[/color]
[color=#777777][color=#4b0082]em018_64.dll[/color] - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.[/color]

Link to post
Share on other sites

Thanks for the replies, I think I figured out the cause.  I used Intel XTU (Extreme Tuning Utility) to overclock my CPU and I think the settings I was using were a bit unstable.  I've since tuned it down a bit and it's acting much better, but should the issue return I'll definitely proceed with further steps.

Regarding the McAfee driver, it's from their RealProtect Beta; a HIPS utility provided free when you run their Stinger scanner.  I've bee using it for sometime now and I like it a lot.  No conflicts so far with ESET, Malwarebytes or any of my other security software, at least so far.

Regarding the wireless XBOX controller driver; the only controller I have is a wired Logitech controller which has a hardware switch which has Windows detect it as an XBOX 360 controller or as a generic USB controller depending on the switch's position (I keep it in XBOX position for modern game compatibility as many newer games are designed to work with XBOX controllers on the PC) so I'm guessing the driver for the wireless 360 controller is probably the same as for a wired one.

As for the WinRing0 driver, yes, I'm using Core Temp (its readings are used by one of my desktop/sidebar gadgets to report on CPU performance/output/power/temperature etc.).  If I continue to have issues I'll definitely disable the driver via Autoruns and see if that makes things more stable for me.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.