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Web Protection won't turn on


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I have the Premium version of Malwarebytes but I am unable to turn on web protection in the settings. I click to turn it on, but it just says 'starting...' but even after hours doesn't activate.
I have done several restarts and tried to run it as admin before trying it again but it hasn't worked. I'm not sure what to do and would appreciate some advice!

Thanks

Sam

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V3 Clean install - latest version

Let's try this first.... (I would go with the CU4 BETA version) (Please remember to de-activate your Malwarebytes first before un-installing or using the clean removal tool)

  1. Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - Malwarebytes mb-clean tool (after uninstalling you can download the latest version to re-install from HERE) (If you prefer to test the latest Malwarebytes 3.0.6 CU4 -- BETA Preview which corrects many issues with the current version you can get it from HERE)
  2. If that does not correct the issue, then please read the following and attach to your next reply the 4 requested logs - Diagnostic Logs (the 4 logs are: mbam logs zipped, FRST.txt, Addition.txt and mb-checkResult.txt)
  3. NOTE: More info about Malwarebytes 3.0.6 CU4 HERE; MB 3 User Guide ONLINE; MB 3 User Guide PDF; MB 3 FAQ: Malwarebytes 3.0 - Frequently Asked Questions


Please let us know how it goes.


Thank You,

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