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Infected - installed Malwarebytes, ran it, not working can't unistall


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Received hundreds of spam emails, knew there was a problem.  Running Avast anti-virus and ran a scan which detected nothing, but downloaded Malwarebuytes and ran it and it said there were 900+ items to quarantine.  After restarting, couldn't run Malwarebytes again, tried to uninstall to reinstall, got error message below about code 5.  Running Windows 10, ran Windows defender, said it found 11 items.  Now, can't even seem to turn it on.  No idea what to do next... not to competent when it comes to computer stuff.  Any help would be greatly appreciated.  Thank you. 

Addition.txt

FRST.txt

mb-cleanresult.txt

Screen Capture error message.JPG

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  • 2 weeks later...
  • Root Admin

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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