Malware Protection not starting

[davcol46]

Using latest version Malwarebytes 3.0.6.1469 at 27 March 2017 Real-Time protection module Malware protection does not start.

Tried solutions to change settings as shown on forum and rebooting, still just cycles showing 'starting.....' until it doesn't!

Other protection modules ok, scans ok.

Log files, FRST files and mb-checkResult file attached.

Can you please advise?

Thank you,

David

 

 

mbae-default.log

MBAMSERVICE.LOG

FRST.txt

Addition.txt

MB-CheckResult.txt

[Porthos]

Was this a clean uninstall before you installed the new version?

[hopper15]

Same happened here.  I had to use the malwarebytes clean removal tool and reinstall the new version. That fixed the issue.

Edited March 27, 2017 by hopper15

[davcol46]

ah ha. No, I just upgraded. I will go and uninstall and start again. Thanks.

david