Malwarebytes 3.0.6 Starting problem with laptop

[Lamn]

Hi,

I have just installed a new version of Malwarebytes 3.0.6 on my laptop. Since then, every time I start my laptop it takes around 10 minutes before I am able to open an Internet Page. I think this is because my antivirus software is running. The last analysis of Malwarebytes took 42 minutes, it's normal? Someone else has this problem? Thank you

[Telos]

1 hour ago, Lamn said:

I have just installed a new version of Malwarebytes 3.0.6 on my laptop. Since then, every time I start my laptop it takes around 10 minutes before I am able to open an Internet Page

That's not normal. Please post the logs requested here:

 

 

[Firefox]

3 hours ago, Lamn said:

Hi,

I have just installed a new version of Malwarebytes 3.0.6 on my laptop. Since then, every time I start my laptop it takes around 10 minutes before I am able to open an Internet Page. I think this is because my antivirus software is running. The last analysis of Malwarebytes took 42 minutes, it's normal? Someone else has this problem? Thank you

Was this an upgrade from version 2?  Sometimes that upgrade process does not go well... also what antivirus software are you using?

Let's try this first.... (Please remember to de-activate your Malwarebytes first before un-installing or using the clean removal tool)

1. Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - Malwarebytes mb-clean tool (after uninstalling you can download the latest version to re-install from HERE) (If you prefer to test the latest Malwarebytes 3.0.6 CU4 -- BETA Preview which corrects many issues with the current version you can get it from HERE)
2. If that does not correct the issue, then please read the following and attach to your next reply the 4 requested logs - Diagnostic Logs (the 4 logs are: mbam logs zipped, FRST.txt, Addition.txt and mb-checkResult.txt)
3. NOTE: More info about Malwarebytes 3.0.6 CU4 HERE; MB 3 User Guide ONLINE; MB 3 User Guide PDF; MB 3 FAQ: Malwarebytes 3.0 - Frequently Asked Questions
   

Please let us know how it goes.

Thank You,

Firefox

Edited March 26, 2017 by Firefox