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Unable to open program ^ Add remove wont let me remove program help!


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Hello all,

I am having issues with removal/reinstall of MWB.  I cannot open the service to follow instructions I have found for removal as well as trying to uninstall from the Add/Remove part of windows 10.  

I have my ID and Key, I just need to figure this out to make sure i am ready to roll and I am protected! 

 

Thank you!

 

MWB Error Startup.PNG

MWB Error.PNG

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  • Root Admin

Hello @Zinthia and :welcome:

Please read the following topic and then run the Malwarebytes Clean Removal tool mb-clean

https://forums.malwarebytes.com/topic/196955-malwarebytes-mb-clean-tool/

The download link for the tool is:  https://downloads.malwarebytes.com/file/mb_clean


Restart the computer when done and reinstall Malwarebytes 3 with the latest build again.

Here is the link for the latest release installer

https://downloads.malwarebytes.com/file/mb3/

You may want to look at installing the latest beta build though


Thank you

Ron

 

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