starguy197 Posted March 25, 2017 ID:1111974 Share Posted March 25, 2017 So last night, I was looking to install this program, and I guess I made a noob mistake because after that I had several new programs that I didn't install installed, but I was able to remove most of them, though however I can't open my antivirus or anything that would be able to remove the trojan, it just pops up with an error that says "The requested resource could not be found". I have tried to reset my PC numerous times, but the virus will not allow me to do that. I have a Windows 10 Dell Inspiron 15 5558 laptop, if that helps. I have tried getting into advanced startup settings numerous times to no avail. Attached I have is the scans with Farbar I have read to do in other forum posts similar to this. Addition.txt Fixlog.txt FRST.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 28, 2017 Root Admin ID:1112719 Share Posted March 28, 2017 Hello @starguy197 and Please download Malwarebytes Anti-Rootkit from HERE If needed there is a self help tutorial here: MBAR tutorial Unzip the contents to a folder in a convenient location. Open the folder where the contents were unzipped and run mbar.exe Follow the instructions in the wizard to update and allow the program to scan your computer for threats. Click on the Cleanup button to remove any threats and reboot if prompted to do so. Wait while the system shuts down and the cleanup process is performed. Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process. When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt Link to post Share on other sites More sharing options...
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