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"The Requested Resource is in Use"


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Hello,

 

My computer has recently been infected with a virus. I attempted to run an executable file earlier, and BitDefender attempted to quarantine it. About two minutes after I ran the file and BitDefender notified me that a threat was quarantined, my computer blue-screened.

 

After rebooting, BitDefender and several other programs (system restore, and CCleaner, among others) would not open. If I try to open these programs, I receive a "The Requested Resource is in Use" error.

 

I have tried several things/guides that I've found here and elsewhere on the web. The following executable files will not run thanks to the "requested resource" error I receive: MalwareBytes, MalwareBytes Anti-rootkit, rkill (does not work sometimes, though does not detect any processes), AdwCleaner, and a few others.

 

I managed to trace some processes under the name "winvmx.exe" to a folder in my AppData/Local directory. I used a USB bootable drive with Linux installed to delete that folder, but the errors still show when I try to open programs.

 

I have run Farbar recovery scan tool and have attached the logs.

 

Any help is greatly appreciated.

FRST.txt

Addition.txt

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Hello magicmq and :welcome: Forum.

I'm Android 8888 and I'll be helping you with your malware issues. Please ask questions if anything is unclear.

I suggest printing out each set of instructions or copy them to a Notepad file and reading the entire post before proceeding. It will make following them easier.


Your computer is infected with a Rootkit which is a very nasty infection. That is why some tools didn't work out.

Please DO NOT run any tools on your own and follow the directions in the order listed.

 

I need you to run FRST via Recovery Environment and post a new log.

 

On a clean machine, please download Farbar Recovery Scan Tool and save it to a flash drive.

Note: You need to run the version compatible with your system (32-bit or 64-bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

Plug the flashdrive into the infected PC.

To enter System Recovery Options you may use one of the following two methods, use whichever is convenient for you.


To enter System Recovery Options from the Advanced Boot Options:

  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.


Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.
To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html


To enter System Recovery Options by using Windows installation disc:

  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.


On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

Select Command Prompt

Once in the Command Prompt:

  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please attach it to your next reply.

Please attach the new FRST.txt log for my review.

Thank you.

 

@starguy197 >>> Please wait for help you in your own topic.

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  • 3 weeks later...
  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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