ingber Posted March 25, 2017 ID:1111925 Share Posted March 25, 2017 We all would benefit by the addition of a Support Tab -- an alternative way of automatically gathering logs, etc., that would be useful for Support to examine potential problems. You could even have an Option to send the report to the Forum or directly to Support. Link to post Share on other sites More sharing options...
dcollins Posted March 25, 2017 ID:1111959 Share Posted March 25, 2017 Thanks for this feedback. We have been discussing some alternatives to help out users and something like this is one of the ideas we've been toying with. Link to post Share on other sites More sharing options...
garioch7 Posted March 26, 2017 ID:1112171 Share Posted March 26, 2017 @dcollins I support the idea of a "Support" tab. I use Bitdefender 2017 Total Security, as my anti-virus solution, with MWB Premium 3.0.6 (latest non-beta build). Bitdefender does have a support tool built right into its application, that I have used from time to time, and which is very convenient. It generates the logs that BD Tech Support needs, and sends them automatically. This would be a great enhancement to your program and it should, in my opinion, be fast-tracked. Just my two cents. Have a great day. Regards, -Phil Link to post Share on other sites More sharing options...
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