davidy46 Posted March 25, 2017 ID:1111896 Share Posted March 25, 2017 Hi. I'm running Windows 7 and MB Premium 3.0.6. I think there was an update recently after which Firefox has been crashing at start up. Firefox tell me that it's MB Exploit Protection (or a conflict between it and Norton Internet Security) that's causing the crash. From info on another thread, I've tried adding various mb*.exe and mb drivers to Norton's ignore list but the only thing that stops Firefox crashing is switching off MB Exploit Protection. Any ideas? TIA Dave Link to post Share on other sites More sharing options...
Porthos Posted March 25, 2017 ID:1111950 Share Posted March 25, 2017 (edited) @davidy46 Follow the instructions in the following 2 posts in order(clean first) and install the CU4 beta that fixes many of these issues. And report back please. Edited March 25, 2017 by Porthos Link to post Share on other sites More sharing options...
davidy46 Posted March 26, 2017 Author ID:1112193 Share Posted March 26, 2017 Thanks, Porthos, but I just tried all that and Firefox still crashes with Exploit Protection switched on. Dave Link to post Share on other sites More sharing options...
Porthos Posted March 26, 2017 ID:1112272 Share Posted March 26, 2017 Well then it time to get some info from your computer. Follow the below post to collect some logs/files. Link to post Share on other sites More sharing options...
davidy46 Posted March 26, 2017 Author ID:1112294 Share Posted March 26, 2017 1. Brief description: Firefox crashing on activation due to MB Exploit Protection 2. No screenshots 3. N/A 4. Tried to activate Firefox - can be replicated without fail by switching on MB Exploit Protection; can be eliminated by switching off MBEP 5. Yes 6/7/8 Files attached Addition.txt FRST.txt MBAMlogs.zip mb-cleanresult.txt Link to post Share on other sites More sharing options...
Porthos Posted March 27, 2017 ID:1112325 Share Posted March 27, 2017 You missed this Please create an mbam-check log: Download mbam-check.exe from here and save it to your desktop Double-click on mbam-check.exe to run it, it should then open a log file Please do not copy and paste the entire contents of the log into your next post, instead, please attach the log CheckResults.txt file which should now be located on your desktop to your next post. Link to post Share on other sites More sharing options...
Porthos Posted March 27, 2017 ID:1112326 Share Posted March 27, 2017 There are lots that did not clean up during mb clean. I will ask @dcollins to look things over. Link to post Share on other sites More sharing options...
davidy46 Posted March 27, 2017 Author ID:1112388 Share Posted March 27, 2017 Whoops - sorry. MB-CheckResult attached. MB-CheckResult.txt Link to post Share on other sites More sharing options...
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