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Malwarebytes 3.0 repair

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Hello @Linda07

Can to try to run the MB_Clean tool to perform a clean and complete uninstall.

Tool can be found at: https://downloads.malwarebytes.com/file/mb_clean

After reboot install the stable 3.0.6 build using the following url: https://downloads.malwarebytes.com/file/mb3

If you still have issues after product reinstall please attach the MBAMSERVICE logs (C:\ProgramData\Malwarebytes\MBAMService\logs) and we could take a look at the log file.

Thank you

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Hi @Billinc

I have 2 suggestions for you.

1. Wanted to check if you have F-Secure installed . In that case we need to add exclusions for the same.

2. From the logs it seems you are on MB3 CU3.

The CU3 had some issues with "Failed to verify image" which appears in the logs. Our CU4 has a fix for this issue.

You can download a beta version of CU4 from the following location: https://malwarebytes.app.box.com/s/hmazlt9djsvxz6yxkyv1clb6nlh3p1qk

Please let me know if using CU4 solved this issue.


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