After update old version still running

[Lillian]

I have installed Malwarebytes (Premium) 3.0.6., but the old version is not removed (2.2.1.1043). It is still running on my pc and appearing in my system tray telling me I have to update.

The new version (Malwarebytes) is installed in Program Files, the old version ( Malwarebytes Anti-Malware) in Program Files (x86).

So I have now 2 versions running and I don't like this. What can I do? One application is enough.

My OS is Windows 7 Professional 64bit.

[dcollins]

You should be able to uninstall MBAM2.x from the control panel

[Lillian]

Thank you for the reply. So I don't have to use some special deleter, like mbam cleanup utility?

[AdvancedSetup]

Hello @Lillian

Please go ahead and follow the directions below and this should resolve the issue for you.

Please read the following topic and then run the Malwarebytes Clean Removal tool mb-clean

https://forums.malwarebytes.com/topic/196955-malwarebytes-mb-clean-tool/

The download link for the tool is:  https://downloads.malwarebytes.com/file/mb_clean

Restart the computer when done and reinstall Malwarebytes 3 with the latest build again.

Here is the link for the latest installer

https://downloads.malwarebytes.com/file/mb3/

Thank you

Ron

 

[Lillian]

Thank you.

I will start doing this and reply later the result.

[Lillian]

Everything seems to be fine now.

I have Malwarebytes now scanning my computer.

(have to get adjusted to the new name , nomore MBAM)

Thank you very very much !

[AdvancedSetup]

Great, glad that took care of your issue @Lillian

I'll go ahead then and close your topic. Take care and have a great weekend.

Ron