Qurajber Posted March 23, 2017 ID:1111083 Share Posted March 23, 2017 (edited) A long time I had no problems. But now I have a problem with the update. This occurs for half a day. Edited March 23, 2017 by Qurajber Link to post Share on other sites More sharing options...
Qurajber Posted March 23, 2017 Author ID:1111140 Share Posted March 23, 2017 I tried everything but the problem is repeated. Link to post Share on other sites More sharing options...
Porthos Posted March 23, 2017 ID:1111170 Share Posted March 23, 2017 1 hour ago, Qurajber said: I tried everything but the problem is repeated. There were issues with the update servers that should be fixed by now. If you have not already exit malwarebytes from the system tray and then restart your computer by clicking start and choose restart. Link to post Share on other sites More sharing options...
Porthos Posted March 23, 2017 ID:1111190 Share Posted March 23, 2017 I will ask @dcollins to assist with your issues. Be patient. Link to post Share on other sites More sharing options...
Administrators celee Posted March 24, 2017 Administrators ID:1111223 Share Posted March 24, 2017 Hi everyone, Please try the following to resolve the update issue: On 3/21/2017 at 6:49 PM, bdubrow said: Please do a a check for updates and ensure you're on Update Package 1.0.1562 or later, and then reboot your system. There was an issue with an earlier update which caused some systems to get stuck in the odd update state. To fully recover, the reboot is necessary. If you are still having trouble after completing the above, please contact our support team here: https://support.malwarebytes.com/customer/portal/emails/new?b_id=6400 Thanks, Cecile Link to post Share on other sites More sharing options...
Qurajber Posted March 24, 2017 Author ID:1111310 Share Posted March 24, 2017 I'm tired. Link to post Share on other sites More sharing options...
dcollins Posted March 24, 2017 ID:1111481 Share Posted March 24, 2017 8 hours ago, Qurajber said: I'm tired. Did the reboot work for you at all? If not, can you post the version number your Update package version on the Settings -> About page? Link to post Share on other sites More sharing options...
Qurajber Posted March 25, 2017 Author ID:1111921 Share Posted March 25, 2017 (edited) I did a clean install. The program does not start with Windows. Do not do not update. I rebooted several times but will not start with Windows and will not be updated. Edited March 25, 2017 by Qurajber Link to post Share on other sites More sharing options...
Bladius Posted March 25, 2017 ID:1111924 Share Posted March 25, 2017 try this Link to post Share on other sites More sharing options...
dcollins Posted March 25, 2017 ID:1111958 Share Posted March 25, 2017 @Qurajber out of curiosity, do you use any special software that modifies your HOSTS file? Something for ad-blocking, etc? If you're not sure, can you copy the file from C:\Windows\system32\drivers\etc\HOSTS to your desktop, and then attach it as a reply? Link to post Share on other sites More sharing options...
Qurajber Posted March 25, 2017 Author ID:1111962 Share Posted March 25, 2017 Of course hosts.rar Link to post Share on other sites More sharing options...
dcollins Posted March 25, 2017 ID:1111973 Share Posted March 25, 2017 It looks like you do have some program that manages your HOSTS file. If possible, can you try resetting your HOSTS file back to normal and see if that resolves your issue? We had a user the other day who had a similar problem, and it was related this. Link to post Share on other sites More sharing options...
Qurajber Posted March 25, 2017 Author ID:1111985 Share Posted March 25, 2017 (edited) Everything worked until two days ago. I uninstalled ESET, only Malwarebytes is installed. Starts with Windows but do not like to update. I fixed the host file although the old host file all worked up two days ago. I apologize for the English language. I was disappointed hosts.rar Edited March 25, 2017 by Qurajber Link to post Share on other sites More sharing options...
dcollins Posted March 25, 2017 ID:1111992 Share Posted March 25, 2017 Looks like there's still some stuff in your hosts file. Can you use the instructions on the following site to reset it entirely? Then reboot and see if the updates work. I understand it's a new issue, but I want to make sure we rule out all possible interactions first. https://support.microsoft.com/en-us/help/972034/how-can-i-reset-the-hosts-file-back-to-the-default Link to post Share on other sites More sharing options...
Mluis123 Posted March 25, 2017 ID:1112018 Share Posted March 25, 2017 To fix my deleting the host data that before doing an uninstall and the cleaning tool with reboots included but the deactivation of the license keys, you have to make a backup of the hosts before the deletion, then install the latest version that is the beta CU4 of malwarebytes and try the update in free mode and if the latest version is (1.0.1596) you can activate the key for the premium version, and finally can enable the used hosts. With that it solves the HTTP 400 error of the update servers. Sorry for the language but this is my method for free and premium users of MB 3.x. Link to post Share on other sites More sharing options...
Qurajber Posted March 26, 2017 Author ID:1112142 Share Posted March 26, 2017 10 hours ago, dcollins said: Looks like there's still some stuff in your hosts file. Can you use the instructions on the following site to reset it entirely? Then reboot and see if the updates work. I understand it's a new issue, but I want to make sure we rule out all possible interactions first. https://support.microsoft.com/en-us/help/972034/how-can-i-reset-the-hosts-file-back-to-the-default New hosts fail and now works. Thanks Link to post Share on other sites More sharing options...
Qurajber Posted March 30, 2017 Author ID:1113766 Share Posted March 30, 2017 On 25.3.2017. at 10:43 PM, dcollins said: Looks like there's still some stuff in your hosts file. Can you use the instructions on the following site to reset it entirely? Then reboot and see if the updates work. I understand it's a new issue, but I want to make sure we rule out all possible interactions first. https://support.microsoft.com/en-us/help/972034/how-can-i-reset-the-hosts-file-back-to-the-default Everything works perfect, thank you. Link to post Share on other sites More sharing options...
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