hawk3017 Posted March 23, 2017 ID:1110937 Share Posted March 23, 2017 Please help me. I use malwarebytes and after i check for virus I quarantine it and delete some potentially unwanted program and I restart my computer, after that all my computer document, in document,download files, picture ALL IS GONE and the virus is keep directing my browser startup to launchpage site. I check the malwarebytes once again and the quarantine files is still there and I tried to get it back and the document files is still gone and now its empty, I tried to recover it. PLEASE HELP ME Link to post Share on other sites More sharing options...
hawk3017 Posted March 23, 2017 Author ID:1110939 Share Posted March 23, 2017 Any idea? Link to post Share on other sites More sharing options...
Telos Posted March 23, 2017 ID:1111010 Share Posted March 23, 2017 It sounds as though you have been log in with a temporary profile. This is a bug that can be resolved, See this thread for guidance, It's likely all your files are still available, though not through your temporary profile. If you are comfortable with editing your registry, there is a good resource here... http://www.sysprobs.com/fix-temporary-profile-windows-7 This works for Win 7, 8, 8.1 and 10. Link to post Share on other sites More sharing options...
Porthos Posted March 23, 2017 ID:1111016 Share Posted March 23, 2017 4 minutes ago, Telos said: It sounds as though you have been log in with a temporary profile. Just turn off self protection in settings and reboot. every thing will be back to normal. Link to post Share on other sites More sharing options...
hawk3017 Posted March 24, 2017 Author ID:1111226 Share Posted March 24, 2017 thanks. I will try it Link to post Share on other sites More sharing options...
hawk3017 Posted March 24, 2017 Author ID:1111409 Share Posted March 24, 2017 thank you all ! now it's back ??? Link to post Share on other sites More sharing options...
Porthos Posted March 24, 2017 ID:1111433 Share Posted March 24, 2017 1 hour ago, hawk3017 said: thank you all ! now it's back ??? You r welcome Link to post Share on other sites More sharing options...
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