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Update failure - 3.0.6.1469 update not compatible


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Update pushed out by Malwarebytes will not complete - - - generates an error message. Current version is 2.2.1.1043; update being pushed to my PC is v3.1.6.4169. The message i get is that update cannot complete due to currently installed version not being compatible with update. I've always updated in the past...what's wrong? How can this be resolved?

I've attached the error message.

malwarebytes.3.21.2017.2.doc

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Can you please grab the FRST logs as outlined below?

Create and obtain Farbar Recovery Scan Tool (FRST) logs

  1. Download FRST and save it to your desktop
    • Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
  2. Double-click to run and when the tool opens click Yes to the disclaimer
  3. Press Scan button
  4. This will product two files in the same location (directory) as FRST: FRST.txt and Addition.txt
    • Attach both of these logs to your post by clicking on the "Drag files here to attach, or choose files..." or simply drag the files to the attachment area
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In order for me to understand..... 

 

Does that mean that Malwarebytes is pushing the update to my computer in error? 

Is my version 2.2.1.1043 up to date & the most current version. i.e. offering best protection? If yes, should just ignore the daily pop up from Malwarebytes or do something else?

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14 minutes ago, steve531 said:

In order for me to understand..... 

 

Does that mean that Malwarebytes is pushing the update to my computer in error? 

Is my version 2.2.1.1043 up to date & the most current version. i.e. offering best protection? If yes, should just ignore the daily pop up from Malwarebytes or do something else?

You need to uninstall the business version of anti-exploit reboot and upgrade again. MB3 currently contains the current Home anti-exploit.
@dcollins  might have other advice.

Edited by Porthos
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