Malware Protection stuck at "Starting"

[ninjakoo]

An hour ago my MBAM 3 automatically disabled Malware Protection, as well as failed to run at startup. I tried to reinstall the whole program but still is not working.

 

 

Thanks

 

 

[Doomcaster]

I just posted this same issue (immediately before you so you wouldn't have seen it). I'm having the exact same problem:
 

 

[Porthos]

@Doomcaster I answered yo in your other topic. Stay there and you will receive your assistance.

[Porthos]

@ninjakoo Welcome

Please follow the setps in the post below and post the logs here in your topic please.

 

[ninjakoo]

Thanks

 

MBAMSERVICE.zip

FRST.txt

Addition.txt

MB-CheckResult.txt

Edited March 20, 2017 by ninjakoo

[ingber]

One 1/2 Thinkpads: same issue; same screenshot

On both PCs I could not change on<->off under protection module settings.

On the PC with the problem, I just rebooted, and it seems to have rebooted OK with all protections on.

 

Edited March 20, 2017 by ingber
added info

[Porthos]

32 minutes ago, ninjakoo said:

Thanks

 

MBAMSERVICE.zip

FRST.txt

Addition.txt

MB-CheckResult.txt

Was this an upgrade install from Ver2?

 

[ninjakoo]

6 minutes ago, Porthos said:

Was this an upgrade install from Ver2?

 

I don't remember when I did the upgrade from Ver2 but this is an upgrade from ver2

[Porthos]

3 minutes ago, ninjakoo said:

I don't remember when I did the upgrade from Ver2 but this is an upgrade from ver2

Lets try these things first.

Add these to Your AV exclusions.

C:\Windows\System32\drivers\mbae64.sys
C:\Windows\System32\drivers\mbam.sys
C:\Windows\System32\drivers\MBAMChameleon.sys
C:\Windows\System32\drivers\MBAMSwissArmy.sys
C:\Windows\System32\drivers\mwac.sys
C:\Windows\system32\Drivers\farflt.sys

C:\Program Files\Malwarebytes\Anti-Malware\MbamPt.exe
C:\Program Files\Malwarebytes\Anti-Malware\mbam.exe
C:\Program Files\Malwarebytes\Anti-Malware\assistant.exe
C:\Program Files\Malwarebytes\Anti-Malware\MBAMWsc.exe
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe

 

Reboot,  then move on to this.

1. Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - Malwarebytes mb-clean tool (after uninstalling you can download the latest version to re-install from HERE)
2. Malwarebytes 3.0.6 CU3 HERE; MB 3 User Guide ONLINE; MB 3 User Guide PDF; MB 3 FAQ: Malwarebytes 3.0 - Frequently Asked Questions

Please let us know how it goes.

[ninjakoo]

I reinstall again the whole MBAM and today when I turn on  my pc I got the following error.

Although every Real-Time Protection level are ON.

Edited March 21, 2017 by ninjakoo

[Porthos]

29 minutes ago, ninjakoo said:

I reinstall again the whole MBAM and today when I turn on  my pc I got the following error.

Although every Real-Time Protection level are ON.

 

Start at step 6 from the below post.

 

Edited March 21, 2017 by Porthos

[ninjakoo]

MB-CheckResult.txt

MB-CheckResult.txt

FRST.txt

Addition.txt

[ninjakoo]

I did another restart and again Malware Protection is off and I cant start it

[Porthos]

Try turning off self protection in settings and reboot again. Let me know.

[ninjakoo]

Now everything is fine should I keep self protection: off ?

[Porthos]

For Now till the next update comes out. Then reevaluate..

 

Edited March 21, 2017 by Porthos