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3.0 needs to first check if F-Secure is installed


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I use F-Secure AV. When MBAM v.3 was first released, I tried it. Horrible, absolutely horrible. I ended up reinstalling W-7 because I could not uninstall v.3.

So I ran MBAM v.2 until now. On a freshly installed W-8.1 PC, MBAM asked me if I wanted to upgrade to v.3. Big mistake. As soon as I did so, every time I logged in, I would see a dialog with "Unable to connect the service." I did some surfing and discovered that F-Secure needs to have compatibility mode turned on, something I won't do. And v.3's ransomware component is grayed-out, contrary to marketing.

So I thought I'd uninstall MBAM and return to v.2. Not possible. MBAM refuses to uninstall itself, complaining about unins000.dat. I cannot delete the folder. I disabled the only Malwarebytes service I could find, but after a reboot nothing changed. I see no alternative except to reinstall the OS.

I think I'm parting ways with Malwarebytes and upgrading to F-Secure Internet Security, but I will make one suggestion. Before asking to update itself, v.2 should first check to see if F-Secure is running, and if so, not ask. And v.3 should do the same check before installing itself. This would be easy to implement.

Edited by pc_cobbler
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Sorry your having issues... you can use the Malwarebytes uninstall tool located HERE, no need to re-install windows....

As for F-Secure, you may try adding mutual exceptions (to see if that helps)...

I would like you to add these files to your Anti-Virus exclusions list
 

  • C:\Program Files\Malwarebytes\Anti-Malware\assistant.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\mbam.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\MbamPt.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\MBAMWsc.exe


I also suggest adding these to the exclusion list in your Antivirus software.
 

  • C:\Windows\System32\drivers\mbae64.sys
  • C:\Windows\System32\drivers\mbam.sys
  • C:\Windows\System32\drivers\MBAMChameleon.sys
  • C:\Windows\System32\drivers\MBAMSwissArmy.sys
  • C:\Windows\System32\drivers\mwac.sys
  • C:\Windows\system32\Drivers\farflt.sys

 

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21 hours ago, pc_cobbler said:

F-Secure needs to have compatibility mode turned on, something I won't do

I wouldn't either, as your information is misleading. Yes, you can do that, but instead you can just add MBAM to F-Secure's antivirus scanning exclusions (there's no need to add all the individual entries @Firefox mentioned in his post above since you can exclude MBAM's entire folder). That way DeepGuard is uncompromised.

f-secure-internet-security-2015-settings

Edited by Telos
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3 hours ago, Leweez said:

I use Trend Micro anti-virus. All Ok for the exclusions of Malwarebytes but I don't see or have the list of files in my Windows\System32\drivers\

Is it normal?

Many thanks!

Leweez

 

 

What version of windows are you using?  What version of Malwarebytes are you using?  If you are not having any conflicts between your Trend Micro AV and Malwarebytes you should be fine without adding anything...

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