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Hidden Malware--Malwarebytes keeps finding new threats.


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Hi everyone, first and foremost I want to thank you for taking time our of your day to come and help me out.

Recently after downloading some mods for a game, I came into contact with some nasty unwanted programs that came with the download. I attempted to uninstall what I could but the damage was done. Every few minutes a popup Internet Explorer/Microsoft Edge window will appear with the address "click.adservinganalytics" and redirect me to some ad. (My default browser is Chrome and Chrome never opens a popup). 

I've run malwarebytes with the Rootkit option set on, along with running a complete scan with Windows Defender, Zemana, and Hitman, and AdwCleaner. They find a couple threats each time and deal with them, but once I've rebooted, the popups still appear! I've scanned and rebooted several times but each time a new threat seems to appear (or the old ones remain.) I've attached the most recent Hitman log, as well as what the popups look like. 

I am on a Windows 10 Dell Inspiron 15.7569.

Any help would really be appreciated. I'm a college undergrad with this new laptop and it's frankly my first time encountering malware--so any advice or time spent looking at my plea for help really would mean a lot to me. Thanks so much.

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HitmanPro_20170316_2340.log

Edited by guy35
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  • Root Admin

Hello @guy35 and :welcome:

 

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

Thank you

 

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