BITSAdmin windows pop up

[flames568]

Hello, I recently downloaded some programs which seem to have infected my laptop.

2 quick windows pop up with some cmd prompts every time computer is started. I could only catch part of what is says "bitsadmin is deprecated and is not guaranteed to be available."

Tried to scan with existing antivirus but nothing is picked up. Please help with any options for removal.

[kevinf80]

Hello flames568 and welcome to Malwarebytes, My screen name is kevinf80, i`m here to help clean up your system. Make sure to run all scans from accounts with Administrator status, continue as follows please: Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good... Change the download folder setting in the Default Browser only. so all of the tools we may use are saved to the Desktop: Google Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser. Choose Settings. at the bottom of the screen click the "Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK. Mozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Choose Options. In the downloads section, click the Browse button, click on the Desktop folder and the click the "Select Folder" button. Click OK to get out of the Options menu. Internet Explorer - Click the Tools menu in the upper right-corner of the browser. Select View downloads. Select the Options link in the lower left of the window. Click Browse and select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen. NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop. Change default download folder location in Edge -Boot to a user account with admin status, select start > file explorer > right click on "Downloads" folder and select "Properties" In the new window select "Location" tab > clear the text field box and type in or copy/paste %userprofile%\Desktop > select "Apply" then "OK" Be aware you are not changing the Browser download folder location, you are changing the user’s download directory location..... Next, Follow the instructions in the following link to show hidden files: http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/ Next, Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status...   Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Next, Download and save RogueKiller to your Desktop from this link: https://www.fosshub.com/RogueKiller.html/setup.exe Right click setup.exe and select Run as Administrator to start installing RogueKiller. At the next window Checkmark "Install 32 and 64 bit versions, then select "Next" In the next window skip Licence I.D. and Licence Key, select "Next" In the next window make no changes and select "Next" In the next window leave both "Additional Shortcuts" checkmarked, then select "Next" In the next window make no changes and select "Install" RogueKiller will extract and complete installation, in the new window leave "Launch Roguekiller" checkmarked, then select finish. RogueKiller will launch. Accept UAC, then read and accept "User Agreements" In the new window the "Home" tab should already be selected, Change by selecting "Scan" tab, then select "Start Scan" When the scan completes select "Open Report" In the new Window select "Export text" name that file RK.txt, save to your Desktop and attach to your reply Let me see those logs... Thank you, Kevin..

[flames568]

Thank you for your help! Logs attached.

FRST.txt

Addition.txt

RK.txt

[kevinf80]

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file" NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Open FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. Next, Open Malwarebytes, select > "settings" > "protection tab" Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Go back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes deal with any found entries... Then select "Export Summary" then "Text File (*.txt)" name that log and save , you can copy or attach that to your reply... Next, Download AdwCleaner by Xplode onto your Desktop.   Double click on Adwcleaner.exe to run the tool. Click on the Scan in the Actions box Please wait fot the scan to finish.. When "Waiting for action.Please uncheck elements you want to keep" shows in top line.. Click on the Cleaning box. Next click OK on the "Closing Programs" pop up box. Click OK on the Information box & again OK to allow the necessary reboot After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed... Next, Please download Junkware Removal Tool to your desktop.   Shut down your protection software now to avoid potential conflicts. (re-enable when done) Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator". The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system's specifications. On completion, a log (JRT.txt) is saved to your desktop and will automatically open. Post the contents of JRT.txt into your next message. Next, Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop Ensure to get the correct version for your system.... 32 Bit version: https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en 64 Bit version: https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window In the "Scan Type" window, select Quick Scan Perform a scan and Click Finish when the scan is done. Retrieve the MSRT log as follows, and post it in your next reply: 1) Select the Windows key and R key together to open the "Run" function 2) Type or Copy/Paste the following command to the "Run Line" and Press Enter: notepad c:\windows\debug\mrt.log The log will include log details for each time MSRT has run, we only need the most recent log by date and time.... Let me see those logs, also tell me if there are any remaining issues or concerns... Thank you, Kevin....

fixlist.txt

[flames568]

# AdwCleaner v6.044 - Logfile created 18/03/2017 at 12:52:24
# Updated on 28/02/2017 by Malwarebytes
# Database : 2017-03-17.2 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : Hassan - ZENBOOK
# Running from : C:\Users\Hassan\Desktop\AdwCleaner.exe
# Mode: Clean
# Support : https://www.malwarebytes.com/support

***** [ Services ] *****

[-] Service deleted: vToolbarUpdater40.3.7
[-] Service deleted: WtuSystemSupport

***** [ Folders ] *****

[-] Folder deleted: C:\ProgramData\Avg_Update_0116av
[-] Folder deleted: C:\ProgramData\Avg_Update_0116tb
[-] Folder deleted: C:\ProgramData\Avg_Update_0117avz
[-] Folder deleted: C:\ProgramData\Avg_Update_0117tb
[-] Folder deleted: C:\ProgramData\Avg_Update_0215tb
[-] Folder deleted: C:\ProgramData\Avg_Update_0217tb
[-] Folder deleted: C:\ProgramData\Avg_Update_0316av
[-] Folder deleted: C:\ProgramData\Avg_Update_0516tb
[-] Folder deleted: C:\ProgramData\Avg_Update_0814tb
[-] Folder deleted: C:\ProgramData\Avg_Update_0915tb
[-] Folder deleted: C:\ProgramData\Avg_Update_0916av
[-] Folder deleted: C:\ProgramData\Avg_Update_1015av
[-] Folder deleted: C:\ProgramData\Avg_Update_1114tb
[-] Folder deleted: C:\ProgramData\Avg_Update_1215av
[-] Folder deleted: C:\Users\Hassan\AppData\Local\avg web tuneup
[-] Folder deleted: C:\Users\sattar123\AppData\Local\avg web tuneup
[-] Folder deleted: C:\Users\sattar123\AppData\LocalLow\AVG SafeGuard toolbar
[-] Folder deleted: C:\Program Files\avg web tuneup
[-] Folder deleted: C:\Program Files\Common Files\AVG Secure Search
[-] Folder deleted: C:\ProgramData\AVG Secure Search
[-] Folder deleted: C:\ProgramData\AVG Security Toolbar
[-] Folder deleted: C:\ProgramData\avg web tuneup
[#] Folder deleted on reboot: C:\ProgramData\Application Data\AVG Secure Search
[#] Folder deleted on reboot: C:\ProgramData\Application Data\AVG Security Toolbar
[#] Folder deleted on reboot: C:\ProgramData\Application Data\avg web tuneup
[-] Folder deleted: C:\Program Files (x86)\AVG SafeGuard toolbar
[-] Folder deleted: C:\Program Files (x86)\AVG Security Toolbar
[-] Folder deleted: C:\Program Files (x86)\avg web tuneup
[-] Folder deleted: C:\Program Files (x86)\Common Files\AVG Secure Search

***** [ Files ] *****

[-] File deleted: C:\END
[-] File deleted: C:\TOSTACK
[-] File deleted: C:\WINDOWS\rsrcs.dll
[-] File deleted: C:\Users\sattar123\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_static.cmptch.com_0.localstorage
[-] File deleted: C:\Users\sattar123\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_static.cmptch.com_0.localstorage-journal

***** [ DLL ] *****

***** [ WMI ] *****

***** [ Shortcuts ] *****

***** [ Scheduled Tasks ] *****

***** [ Registry ] *****

[-] Key deleted: HKLM\SOFTWARE\Classes\ScriptHelper.GenericWnd
[-] Key deleted: HKLM\SOFTWARE\Classes\ScriptHelper.GenericWnd.1
[-] Key deleted: HKLM\SOFTWARE\Classes\ScriptHelper.NativeApi
[-] Key deleted: HKLM\SOFTWARE\Classes\ScriptHelper.NativeApi.1
[-] Key deleted: HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
[-] Key deleted: HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
[-] Key deleted: HKLM\SOFTWARE\Classes\WtuServer.WtuServerObj
[-] Key deleted: HKLM\SOFTWARE\Classes\WtuServer.WtuServerObj.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\ScriptHelper.GenericWnd
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\ScriptHelper.GenericWnd.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\ScriptHelper.NativeApi
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\ScriptHelper.NativeApi.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\WtuServer.WtuServerObj
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\WtuServer.WtuServerObj.1
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{B2BC04DF-EFBD-409A-95CA-36874E5AB92A}
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{CA3A5461-96B5-46DD-9341-5350D3C94615}
[-] Key deleted: HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
[-] Key deleted: HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
[-] Key deleted: HKLM\SOFTWARE\Classes\TypeLib\{4BC8AD89-AC5F-4DBD-A38F-C355C7DD33D7}
[-] Key deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
[-] Key deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
[-] Key deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B2BC04DF-EFBD-409A-95CA-36874E5AB92A}
[-] Key deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
[-] Key deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{B2BC04DF-EFBD-409A-95CA-36874E5AB92A}
[-] Key deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{B2BC04DF-EFBD-409A-95CA-36874E5AB92A}
[-] Key deleted: HKLM\SOFTWARE\AVG Tuneup
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Shared Tools\MsConfig\StartupReg\vProt
[-] Value deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
[-] Value deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32 [vProt]
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Shared Tools\MsConfig\StartupReg\AnonymizerGadget
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Shared Tools\MsConfig\StartupReg\AppTrailers
[-] Key deleted: HKLM\SOFTWARE\Google\Chrome\NativeMessagingHosts\avgsh
[-] Key deleted: HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin

***** [ Web browsers ] *****

[-] [C:\Users\Hassan\AppData\Local\Google\Chrome\User Data\Default] [extension] Deleted: jlcgehabolcakkjhgmgpkagpolbjlhfa
[-] [C:\Users\sattar123\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: aol.com

*************************

:: "Tracing" keys deleted
:: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C0].txt - [6547 Bytes] - [18/03/2017 12:52:24]
C:\AdwCleaner\AdwCleaner[S0].txt - [6336 Bytes] - [18/03/2017 12:50:14]

########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt - [6693 Bytes] ##########

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.2 (03.10.2017)
Operating System: Windows 10 Home x64 
Ran by Hassan (Administrator) on Sat 03/18/2017 at 12:57:09.27
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

File System: 3 

Successfully deleted: C:\Users\Hassan\AppData\Roaming\Mozilla\Firefox\Profiles\liud957y.default\searchplugins\avg-secure-search.xml (File) 
Successfully deleted: C:\WINDOWS\system32\Tasks\0116avUpdateInfo (Task)
Successfully deleted: C:\WINDOWS\system32\Tasks\1015avUpdateInfo (Task)

Deleted the following from C:\Users\Hassan\AppData\Roaming\Mozilla\Firefox\Profiles\liud957y.default\prefs.js
user_pref(browser.search.hiddenOneOffs, Yahoo,Bing,Amazon.com,AVG Secure Search,DuckDuckGo,eBay,Twitter,Wikipedia (en));

Registry: 1 

Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{BCF16043-B3FA-41F9-8EDC-3D78F0424022} (Registry Key)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 03/18/2017 at 13:03:23.95
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

Microsoft Windows Malicious Software Removal Tool v5.46, March 2017 (build 5.46.13601.0)
Started On Sat Mar 18 13:08:31 2017

Engine: 1.1.13504.0
Signatures: 1.237.571.0
Run Mode: Interactive Graphical Mode

Results Summary:
----------------
No infection found.
Microsoft Windows Malicious Software Removal Tool Finished On Sat Mar 18 13:13:17 2017

Return code: 0 (0x0)

Malwarebytes Scan.txt

Fixlog.txt

[flames568]

Everything seems to be running normal with no window pop-ups. Thanks!

[kevinf80]

Excellent, if no remaining issues or concerns run the following to clean up...

Uninstall RogueKiller http://www.askvg.com/how-to-completely-uninstall-remove-a-software-program-in-windows-without-using-3rd-party-software/ Next, Download "Delfix by Xplode" and save it to your desktop. Or use the following if first link is down: "Delfix link mirror" If your security program alerts to Delfix either, accept the alert or turn your security off. Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator Make Sure the following items are checked:   Remove disinfection tools <----- this will remove tools we have used. Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created. Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection Now click on "Run" and wait patiently until the tool has completed. The tool will create a log when it has completed. We don't need you to post this. Any remnant files/logs from tools we have used can be deleted… Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...

[AdvancedSetup]

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!