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What is Advanis?

The Malwarebytes research team has determined that Advanis is a Tech Support Scam. These so-called "Tech Support Scammers" try to trick you into calling their phone number for various reasons, all of which turn out to be fraudulent in the end.

How do I know if my computer is affected by Advanis?

You will see this screen as soon as the install has completed and when you reboot:


and you may see this entry in your list of installed software:


How did Advanis get on my computer?

Tech Support Scammers use different methods for distributing themselves. This particular one was downloaded by a trojan.

How do I remove Advanis?
Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted application, but due to the nature of the infection this will require a few extra steps.
  • To minimize the screenlocker use the backspace key on your keyboard.
  • The minimized screen will be titled "Market Tools".
  • Alternatively you can switch user accounts on your computer.
  • Once you have able to use your computer normally, continue with the instructions below.
  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Advanis?
  • No, Malwarebytes removes Advanis completely.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes would have protected you against the Tech Support Scam.



and we would have blocked the download of the installer:


Technical details for experts

You may see these entries in FRST logs:

 () C:\Windows\Advanis\MT\MT.exe
 HKCU\...\Run: [MT] => C:\Windows\Advanis\MT\MT.exe [1155072 2017-03-14] ()

MT (HKLM-x32\...\MT) (Version: - Advanis)
Alterations made by the installer:
File system details [View: All details] (Selection)
    Adds the folder C:\Windows\Advanis\MT
       Adds the file MT.exe"="3/14/2017 10:55 AM, 1155072 bytes, A
       Adds the file Uninstall.exe"="3/15/2017 9:00 AM, 468005 bytes, A
       Adds the file Uninstall.ini"="3/15/2017 9:00 AM, 2295 bytes, A

Registry details [View: All details] (Selection)
       "DisplayIcon"="REG_SZ", "C:\Windows\Advanis\MT\Uninstall.exe"
       "DisplayName"="REG_SZ", "MT"
       "DisplayVersion"="REG_SZ", ""
       "EstimatedSize"="REG_DWORD", 1585
       "HelpLink"="REG_SZ", "support@advanis.net"
       "InstallDate"="REG_SZ", "20170315"
       "InstallLocation"="REG_SZ", "C:\Windows\Advanis\MT\"
       "InstallSource"="REG_SZ", "C:\Users\{username}\Desktop\"
       "Language"="REG_DWORD", 1033
       "NoModify"="REG_DWORD", 1
       "NoRepair"="REG_DWORD", 1
       "Publisher"="REG_SZ", "Advanis"
       "UninstallString"="REG_SZ", "C:\Windows\Advanis\MT\Uninstall.exe"
       "URLInfoAbout"="REG_SZ", "www.Advanis.net"
       "VersionMajor"="REG_DWORD", 4
       "VersionMinor"="REG_DWORD", 3
       "MT"="REG_SZ", "C:\Windows\Advanis\MT\MT.exe"
Malwarebytes scan log:

-Log Details-
Scan Date: 3/15/17
Scan Time: 9:10 AM
Logfile: mbamAdvanis.txt
Administrator: Yes

-Software Information-
Components Version: 1.0.43
Update Package Version: 1.0.1507
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 364672
Time Elapsed: 1 min, 12 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

-Scan Details-
Process: 1
Trojan.TechSupportScam, C:\WINDOWS\ADVANIS\MT\MT.EXE, Quarantined, [125], [380134],1.0.1507

Module: 1
Trojan.TechSupportScam, C:\WINDOWS\ADVANIS\MT\MT.EXE, Quarantined, [125], [380134],1.0.1507

Registry Key: 0
(No malicious items detected)

Registry Value: 1
Trojan.TechSupportScam, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|MT, Delete-on-Reboot, [125], [380134],1.0.1507

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 2
Trojan.TechSupportScam, C:\WINDOWS\ADVANIS\MT\MT.EXE, Delete-on-Reboot, [125], [380134],1.0.1507
Trojan.TechSupportScam, C:\USERS\{username}\DESKTOP\SETUP (14).EXE, Delete-on-Reboot, [125], [380135],1.0.1507

Physical Sector: 0
(No malicious items detected)

As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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