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Protections turn off - need assistsance


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1 hour ago, ps2546 said:

I'm having problem with my protection turning itself off from time to time, what shouldIi do to correct this problem, please

It would be best to create a new thread and include the information that was asked for above:

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. 
You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

 

 

 

Create and obtain an mb-check log:

  1. Download mb-check from here and save to your desktop
  2. Run mb-check and within a few second the command window will open and then close
  3. This will produce one log file on your desktop: mb-checkResult.txt
  4. Attach this log file to your post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area
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