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ransomware turning off

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I have downloaded the "fix" for 3.0.6 and installed it as per instructions the program seemed to work as advertised for about a week, then the ransomeware turned its self off and I had to reload the "fix" again which is still working(?) I thought this was supposed to stop these problems, evidently not. This program was recommended by my computer guy and is used by him. I should ask him if he has had all the problems I've had. It would also be nice if Malwarebytes would respond to my e-mails

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