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We've recently switched servers and one of our customers reported Malwarebytes prevents him from accessing our site cryoutcreations.eu at the new IP address:

I tested with the Malwarebytes Trial and this is indeed the case:


-Log Details-
Protection Event Date: 3/13/17
Protection Event Time: 3:44 PM
Administrator: Yes

-Software Information-
Components Version: 1.0.75
Update Package Version: 1.0.1394
License: Trial

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, , Blocked, [-1], [-1],0.0.0

-Website Data-
IP Address:
Port: [49919]
Type: Outbound
File: C:\Program Files\Mozilla Firefox\firefox.exe


A quick check with blacklistalert.org and hosts-file.net reveals nothing wrong with this IP. Could you double-check?

Thank you!

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