number4595 Posted March 13, 2017 ID:1108157 Share Posted March 13, 2017 Hello I am experiencing some problems with Google Chrome. When I have Google Chrome web browser installed on my computer, I will press a button on the keyboard which will cause three or four Google Chrome windows to open for no reason. I have scanned my computer with Malwarebytes and Avast Antivirus and it cannot solve the problem. This does not happen with Firefox or Internet Explorer. I have gone to Bleepingcomputer.com and tried rkill, adwcleaner and tdsskiller but it cannot seem to stop the Chrome windows from opening everytime I press a button, if Chrome is installed. I also tried to use Linux Mint Cinnamon and when I started typing my password to the wifi, I keep getting messages about Thunderbird being already open. Wtf? I didn't even try to open Thunderbird. I guess the malware has migrated to Linux as well. Help. Link to post Share on other sites More sharing options...
kevinf80 Posted March 13, 2017 ID:1108168 Share Posted March 13, 2017 Hello number4595 and welcome to Malwarebytes, My screen name is kevinf80, i`m here to help clean up your system. Make sure to run all scans from accounts with Administrator status, continue as follows please: Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good... Change the download folder setting in the Default Browser only. so all of the tools we may use are saved to the Desktop:Google Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser. Choose Settings. at the bottom of the screen click the "Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK.Mozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Choose Options. In the downloads section, click the Browse button, click on the Desktop folder and the click the "Select Folder" button. Click OK to get out of the Options menu.Internet Explorer - Click the Tools menu in the upper right-corner of the browser. Select View downloads. Select the Options link in the lower left of the window. Click Browse and select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen. NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop.Change default download folder location in Edge -Boot to a user account with admin status, select start > file explorer > right click on "Downloads" folder and select "Properties" In the new window select "Location" tab > clear the text field box and type in or copy/paste %userprofile%\Desktop > select "Apply" then "OK" Be aware you are not changing the Browser download folder location, you are changing the user’s download directory location..... Next, Follow the instructions in the following link to show hidden files:http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/ Next, Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.htmlNote: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status... Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Next, Download and save RogueKiller to your Desktop from this link:https://www.fosshub.com/RogueKiller.html/setup.exe Right click setup.exe and select Run as Administrator to start installing RogueKiller. At the next window Checkmark "Install 32 and 64 bit versions, then select "Next" In the next window skip Licence I.D. and Licence Key, select "Next" In the next window make no changes and select "Next" In the next window leave both "Additional Shortcuts" checkmarked, then select "Next" In the next window make no changes and select "Install" RogueKiller will extract and complete installation, in the new window leave "Launch Roguekiller" checkmarked, then select finish. RogueKiller will launch. Accept UAC, then read and accept "User Agreements" In the new window the "Home" tab should already be selected, Change by selecting "Scan" tab, then select "Start Scan" When the scan completes select "Open Report" In the new Window select "Export text" name that file RK.txt, save to your Desktop and attach to your reply Let me see those logs... Thank you, Kevin.. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 19, 2017 Root Admin ID:1109730 Share Posted March 19, 2017 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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