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we've been getting info from multiple customers that malwarebytes is blocking our site craftartedu.com because it is "potentially malicious."

i've downloaded free version malwarebytes to my laptop, and never have a problem accessing it, so i'm baffled. a few have mentioned malwarebytes pro.

we are small and it is hurting our sales. can you review and give us more detail as to why it's being blocked? we've run scans and have found no indication of malware on our site. we do have adobe flash content. would that be a reason?

thank you.

 

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To help OP clarify

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 3/12/17
Protection Event Time: 3:08 PM
Logfile:
Administrator: Yes

-Software Information-
Version: 3.0.6.1469
Components Version: 1.0.75
Update Package Version: 1.0.1486
License: Premium

-System Information-
OS: Windows 10
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, , Blocked, [-1], [-1],0.0.0

-Website Data-
Domain: craftartedu.com
IP Address: 104.20.53.217
Port: [59098]
Type: Outbound
File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

 

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