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DU false positive


Ian2016

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Hello Sirs,

This is to inform you of a problem with Malwarebytes dectecting our product Tweakbit Driver Update as PUP (https://tweakbit.com/driver-updater/)

 I ask for your assistance in getting this issue resolved.

We do know, that there is a lot of faulty software in this category in the market, and it can be hard for you to differentiate legitimate software from scammers. Below are the facts that could help.

1. We guarantee 30 day refund, with no questions asked. This results in 100% customer satisfaction. If customers don't feel any benefits they will get the money back. There is the direct refund request form for users not noticing any improvements http://www.tweakbit.com/support/contact/?contact=1   
   
2. We do not scare users, we do not say in the program that the found issues cause damage or smth like some other companies. We just say which drivers need updating and the degree of obsolescence (outdated - 2 months, old - 3-5 months, obsolete - 3-6 months, missing)

3. We do driver updating in a safe manner: before any actions done, our product creates the system back-up (restore) point so users could return to the previous stage easily if something goes wrong with the new drivers. If needed, we help them to do it for free. We have a live chart support, free call phone support (USA and Canada), free email support

You can download our product here: http://tweakbit.com/driver-updater/ and we can even give you the license key to test the product if you like.

On the basis of the points above we kindly ask you stop flagging us as PUP asap. 

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