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can't sign into my account after cleaning


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  • Root Admin

First thing I would like you to try is to start in safe mode and let me know if it starts in the normal account

 

Reboot your computer in Safe Mode.

For Windows 8 or Windows 10 follow the instructions here – http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/

For all other Windows operating systems follow the instructions here – http://support.eset.com/kb2268/?locale=en_US

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