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Often MBAMService get stuck in starting!


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MBAMService often in my Windows get stuck starting...

from SC queryex MBAMService


SERVICE_NAME: MBAMService 
        TYPE               : 10  WIN32_OWN_PROCESS  
        STATE              : 2  START_PENDING 
                                (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)

        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x7d0
        PID                : 0
        FLAGS              : 
 

MB stuck.png

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@DragonFireDon  :welcome:

 

Can you grab some information please so we can try to figure out what's going on?

  1. Please download Farbar Recovery Scan Tool from here http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/ and save it to your desktop.
    Note: You need to run the version compatible with your system.
    **After you click the Download Now 64-bit, or the Download Now 32-bit, another page will open — DO NOT CLICK ANY ADDITIONAL 'download now' buttons, just wait and look toward the bottom of your browser for the option to Run or Save. Click Save.
  2. Double-click to run it. When the tool opens click Yes to the disclaimer.
    Note: If you are prompted by Windows SmartScreen, click More info followed by Run anyway.
  3. Click the Scan button.
  4. When the scan has finished, it will save 2 logs  in the same directory the tool was run from.  Please attach the following logs:
    Addition.txt
    FRST.txt 
  5. Make sure Malwarebytes it closed by right clicking the system tray icon and choosing Quit Malwarebytes
  6. Open up Malwarebytes
  7. Go to Settings -> Application
  8. Find the Event Log Notification setting and turn it on
  9. Go to Settings -> Protection
  10. Try to turn on Web Protection
  11. Wait 2-3 minutes while it sticks in Starting...
  12. Zip up the following folder: C:\ProgramData\Malwarebytes\MBAMService\logs by right clicking the logs folder and choosing Send To -> Compressed (Zipped) folder
  13. This will create a zip file on your desktop
  14. Please upload the zip file and the two log files from step 4 above to your reply
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Don't worry about Fubar... I think I found out the reason

 

 

Startup Options

These settings define how Malwarebytes 3.0 will behave when your computer starts. You may launch several applications at startup, and they may initiate startup processes which require Malwarebytes 3.0 launch timing to be adjusted. Let's look at each setting in detail.

  •  
  • Delay Real-Time Protection when Malwarebytes starts: There may be times when the startup of system services used by Malwarebytes conflicts with services required by other applications at boot time. When this is the case, turn this setting on. You may also adjust the delay timing. You will need to experiment with the specific delay setting necessary to compensate for any conflicts that are noted. When required, this must be done on a case-by-case basis. The delay setting is adjustable from 15-180 seconds, in increments of 15 seconds.
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