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Have a virus/malware that is preventing malwarebytes and any antivirus from running


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I downloaded something that sneakily and rapidly loaded my computer with malware. I removed what I could quickly, but some of it I could not get rid of. And it is now not allowing Malwarebytes or any other tools and antivirus software to start. Nor is it even letting me install new software. One of the virus programs that is still installed I know is called dataup.exe and i cant get it to stop running. Help would be greatly appreciated.

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Hello LawnGnomeMan and welcome to Malwarebytes,

Please download Malwarebytes Anti-Rootkit from here
 
  • Unzip the contents to a folder in a convenient location. (recommend the desktop)
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt

Let me see those logs in your reply,

Thank you,

Kevin

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