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A few weeks ago I got a message in google chrome saying that I had possibly been infected with a virus. I called the number that appeared on screen, but they wanted to link up with my computer. I installed Malwarebytes but it didn't find anything. However, my computer keeps crashing. I have run the scans and hope to have this issue resolved.

Addition.txt

FRST.txt

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  • Root Admin

Hello @EEUSU01

 

Please visit this web page and read the ComboFix User's Guide:

  • Once you've read the article and are ready to use the program you can download it directly from the link below.
  • Important! - Please make sure you save combofix to your desktop and do not run it from your browser
  • Direct download link for: ComboFix.exe
  • Please make sure you disable your security applications before running ComboFix.
  • Once Combofix has completed it will produce and open a log file.  Please be patient as it can take some time to load.
  • Please attach that log file to your next reply.
  • If needed the file can be located here:  C:\combofix.txt
  • NOTE: If you receive the message "illegal operation has been attempted on a registry key that has been marked for deletion", just reboot the computer.
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