Malwarebytes blocking outbound n65adserv.com

[dfbwin]

Malwarebytes is blocking the website below.  I have scanned with Malwarebytes, adwcleaner and Norton and none have recognized it as malware.  I cannot delete the file, properties description is Microsoft(C) Register Server.  This happens with all browsers and even when not using a browser. 

Domain: n65adserv.com

Outbound

IP: 212.124.127.220

Process: c:\windows\syswow64\regserv32.exe

[kevinf80]

Hello dfbwin and welcome to Malwarebytes, My screen name is kevinf80, i`m here to help clean up your system. Make sure to run all scans from accounts with Administrator status, continue as follows please: Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good... Change the download folder setting in the Default Browser only. so all of the tools we may use are saved to the Desktop: Google Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser. Choose Settings. at the bottom of the screen click the "Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK. Mozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Choose Options. In the downloads section, click the Browse button, click on the Desktop folder and the click the "Select Folder" button. Click OK to get out of the Options menu. Internet Explorer - Click the Tools menu in the upper right-corner of the browser. Select View downloads. Select the Options link in the lower left of the window. Click Browse and select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen. NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop. Change default download folder location in Edge -Boot to a user account with admin status, select start > file explorer > right click on "Downloads" folder and select "Properties" In the new window select "Location" tab > clear the text field box and type in or copy/paste %userprofile%\Desktop > select "Apply" then "OK" Be aware you are not changing the Browser download folder location, you are changing the user’s download directory location..... Next, Follow the instructions in the following link to show hidden files: http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/ Next, Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status...   Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Let me see those logs... Thank you, Kevin..

[dfbwin]

Norton is blocking running Farbar claiming it is unsafe. 

[kevinf80]

Either accept the alert or turn Norton off, FRST is very safe, we use here all of the time.....

[dfbwin]

FRST_03-03-2017 12.36.59.txt

Addition_03-03-2017 12.36.59.txt

[kevinf80]

Thanks for those logs, continue as follows...

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file"
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Open FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

Next,

Clean install Malwarebytes from version 2 to version 3... Please download MBAM-clean and save it to your desktop.   Right-click on mbam-clean.exe icon and select Run as Administrator to start the tool. It will ask you to reboot the machine - please do so. Run the cleaner tool again, re-boot when complete. <<<---do not miss this step If you have lost the activation licence key information it can be located here: http://www.cleverbridge.com/342/?scope=cusecolp Download Malwarebytes version 3 from the following link: https://www.malwarebytes.com/mwb-download/thankyou/ Double click on the installer and follow the prompts. If necessary select the Blue Help tab for video instructions.... When the install completes and is updated do the following: Open Malwarebytes, select > "settings" > "protection tab" Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Go back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes deal with any found entries... Then select "Export Summary" then "Text File (*.txt)" name that log and save , you can copy or attach that to your reply... If you have lost the activation licence key information it can be located here: http://www.cleverbridge.com/342/?scope=cusecolp Next, Download AdwCleaner by Xplode onto your Desktop.   Double click on Adwcleaner.exe to run the tool. Click on the Scan in the Actions box Please wait fot the scan to finish.. When "Waiting for action.Please uncheck elements you want to keep" shows in top line.. Click on the Cleaning box. Next click OK on the "Closing Programs" pop up box. Click OK on the Information box & again OK to allow the necessary reboot After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed... Next, Download AdwCleaner by Xplode onto your Desktop.   Double click on Adwcleaner.exe to run the tool. Click on the Scan in the Actions box Please wait fot the scan to finish.. When "Waiting for action.Please uncheck elements you want to keep" shows in top line.. Click on the Cleaning box. Next click OK on the "Closing Programs" pop up box. Click OK on the Information box & again OK to allow the necessary reboot After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed... Next, Download Sophos Free Virus Removal Tool and save it to your desktop. If your security alerts to this scan either accept the alert or turn off your security to allow Sophos to run and complete..... Please Do Not use your PC whilst the scan is in progress....   Double click the icon and select Run Click Next Select I accept the terms in this license agreement, then click Next twice Click Install Click Finish to launch the program Once the virus database has been updated click Start Scanning If any threats are found click Details, then View log file... (bottom left hand corner) Copy and paste the results in your reply Close the Notepad document, close the Threat Details screen, then click Start cleanup Click Exit to close the program If no threats were found please confirm that result.... The Virus Removal Tool scans the following areas of your computer: Memory, including system memory on 32-bit (x86) versions of Windows The Windows registry All local hard drives, fixed and removable Mapped network drives are not scanned. Note: If threats are found in the computer memory, the scan stops. This is because further scanning could enable the threat to spread. You will be asked to click Start Cleanup to remove the threats before continuing the scan. Let me see those logs, also tell me if there are any remaining issues or concerns... Thank you, Kevin...

fixlist.txt

[dfbwin]

Attached are all the scan results.  Sophos found 2 items

FRST_03-03-2017 13.46.58.txt

Addition_03-03-2017 13.46.58.txt

SophosVirusRemovalTool.log

dfbwin Malwarebytes Scan 3-3-17.txt

dfbwin scan1 AdwCleaner[C2].txt

[kevinf80]

What  about the first step of my previous reply, I need to see the log from FRST Fix "fixlog.txt" I assume you ran another scan instaead of using the "Fix" option...?

[dfbwin]

Sorry, I didn't realize you needed the fixlist too.

fixlist.txt

[kevinf80]

That file you attached is the file I attached to my reply for you to use with FRST "Fix" option..... Can you go back to reply ID6 and look at the first step of my reply

[dfbwin]

I'm not finding any other fixlist.  I apologize but I have to be to a meeting this morning.  I'll have to revisit this at about noon EST.  Thanks for your help so far.   

[kevinf80]

You need to save the file I attaced in my intial reply fixlist.txt (i`ve attached it again) save it to the Desktop, or the folder you saved FRST into. "Do not open that file"
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Open FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply...

Also let me know if there are any remaining issues or concerns..

 

fixlist.txt

[dfbwin]

OK  Ran the fix and new file is attached.

Fixlog.txt

[kevinf80]

Whats happening with your PC, any remaining issues or concrns....?

[dfbwin]

Looks like everything is running smoothly.  No pop ups or other issues.  Thank you for your help.

[kevinf80]

Thanks for the update, if your system is ok for you we can clean up...

Uninstall Sophos AV via Programs and Features...

Next,

Download "Delfix by Xplode" and save it to your desktop. Or use the following if first link is down: "Delfix link mirror" If your security program alerts to Delfix either, accept the alert or turn your security off. Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator Make Sure the following items are checked:   Remove disinfection tools <----- this will remove tools we have used. Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created. Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection Now click on "Run" and wait patiently until the tool has completed. The tool will create a log when it has completed. We don't need you to post this. Any remnant files/logs from tools we have used can be deleted… Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...

[dfbwin]

Guess I spoke to soon.  The n65adserv.com popup is still there.  See attachment. Do you think this is malware or a false positive?

[kevinf80]

What are you using when this block happens, are you using a specific browser or software...?

[dfbwin]

This pops up even when using no browser.  And now that I'm going through my Scan and Protection Log it appears I have more outbound blocked that doesn't pop up.  See attached text files.

dfbwin MWB 1.txt

dfbwin MWB 2.txt

dfbwin MWB 3.txt

[kevinf80]

Thanks for the update, continue with the following:

Download and save RogueKiller to your Desktop from this link: https://www.fosshub.com/RogueKiller.html/setup.exe Right click setup.exe and select Run as Administrator to start installing RogueKiller. At the next window Checkmark "Install 32 and 64 bit versions, then select "Next" In the next window skip Licence I.D. and Licence Key, select "Next" In the next window make no changes and select "Next" In the next window leave both "Additional Shortcuts" checkmarked, then select "Next" In the next window make no changes and select "Install" RogueKiller will extract and complete installation, in the new window leave "Launch Roguekiller" checkmarked, then select finish. RogueKiller will launch. Accept UAC, then read and accept "User Agreements" In the new window the "Home" tab should already be selected, Change by selecting "Scan" tab, then select "Start Scan" When the scan completes select "Open Report" In the new Window select "Export text" name that file RK.txt, save to your Desktop and attach to your reply   Thank you, Kevin..

[dfbwin]

Attached is the scan report.  I won't remove anything until I hear from you. 

dfbwin Rougekiller scan 3-6-17.txt

[kevinf80]

Thanks for that log, continue with the following:

Right click on RogueKiller.exe and select "Run as Administrator" to start the tool, accept UAC.. In the new window the "Home" tab should already be selected, Change by selecting "Scan" tab, then select "Start Scan" When the scan completes checkmark (tick) the following against Process entries, ensure that all other entries are not Checkmarked. [Proc.Injected|Proc.RunPE] regsvr32.exe(10592) -- C:\Windows\SysWOW64\regsvr32.exe[-] -> Found [Proc.Injected|Proc.RunPE] regsvr32.exe(11704) -- C:\Windows\SysWOW64\regsvr32.exe[-] -> Found Checkmark (tick) the following against Registry entries, ensure that all other entries are not Checkmarked [PUP.Gen0] (X64) HKEY_CLASSES_ROOT\CLSID\{08635077-8829-49E2-B338-C968817EB460} (C:\Program Files (x86)\xfin_portal\CIDCoreLight64.dll) -> Found [PUP.Gen0] (X64) HKEY_CLASSES_ROOT\CLSID\{20A3F109-F7C1-47B4-8098-8E654B264B1D} (C:\Program Files (x86)\xfin_portal\CIDCoreLight64.dll) -> Found [PUP.Gen0] (X64) HKEY_CLASSES_ROOT\CLSID\{474597C5-AB09-49d6-A4D5-2E8D7341384E} (C:\PROGRA~2\SEARCH~1\SEARCH~1\x64\IEBHO.dll) -> Found [PUP.Gen0] (X64) HKEY_CLASSES_ROOT\CLSID\{4b9bcce8-a70b-402a-a7e1-db96831ee26f} (C:\Program Files (x86)\xfin_portal\comcastdx64.dll) -> Found [PUP.Gen0] (X64) HKEY_CLASSES_ROOT\CLSID\{8C7478AB-3155-463E-936F-55F91F0F10D0} (C:\Program Files (x86)\xfin_portal\CIDCoreLight64.dll) -> Found [PUP.Gen0] (X64) HKEY_CLASSES_ROOT\CLSID\{950F80EF-32C2-47dd-9C35-9576E21EE66E} (C:\PROGRA~2\SEARCH~1\SEARCH~1\x64\IEBHO.dll) -> Found [PUP.Gen0] (X64) HKEY_CLASSES_ROOT\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233} (C:\Program Files\AVG SafeGuard toolbar\19.6.0.592\AVG SafeGuard toolbar_toolbar.dll) -> Found [PUP.Gen0] (X64) HKEY_CLASSES_ROOT\CLSID\{96DD9437-5D20-4EFB-BF52-A4A605A4E0AA} (C:\Program Files (x86)\xfin_portal\CIDCoreLight64.dll) -> Found [PUP.Gen0] (X64) HKEY_CLASSES_ROOT\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468} (C:\Program Files\AVG SafeGuard toolbar\19.6.0.592\AVG SafeGuard toolbar_toolbar.dll) -> Found [PUP.Gen0] (X64) HKEY_CLASSES_ROOT\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} -> Found [PUP.Gen0] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4b9bcce8-a70b-402a-a7e1-db96831ee26f} (C:\Program Files (x86)\xfin_portal\comcastdx64.dll) -> Found [PUP.Gen0] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4F524A2D-5637-4300-76A7-7A786E7484D7} -> Found [PUP.Gen0] (X64) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar | {4b9bcce8-a70b-402a-a7e1-db96831ee26f} : XFINITY Toolbar (C:\Program Files (x86)\xfin_portal\comcastdx64.dll) -> Found [PUP.Gen0] (X86) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\AutorunsDisabled | {95B7759C-8C7F-4BF1-B163-73684A933233} : (C:\Program Files\AVG SafeGuard toolbar\19.6.0.592\AVG SafeGuard toolbar_toolbar.dll) Checkmark (tick) the following against File[/]] entries, ensure that all other entries are not Checkmarked [Tr.Kovter|Suspicious.Path|VT.Unknown][File] C:\Users\Don\Start Menu\Programs\Startup\c53d.lnk [LNK@] C:\Users\Don\AppData\Local\2332\0D2C~1.69~ -> Found [Tr.Kovter][File] C:\Users\Don\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\c53d.lnk [LNK@] C:\Users\Don\AppData\Local\2332\0D2C~1.69~ -> Found [Tr.Kovter][File] C:\Users\Don\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\c53d.lnk [LNK@] C:\Users\Don\AppData\Local\2332\0D2C~1.69~ -> Found Checkmark (tick) the following against Web Browser entries, ensure that all other entries are not Checkmarked [PUM.HomePage][Firefox:Config] zp60kcr0.default-1468941930952 : user_pref("browser.startup.homepage", "http://www.foxnews.com/|https://us-mg5.mail.yahoo.com/neo/launch?.partner=vz-acs&.rand=7276sdnrrn822"); -> Found [PUM.HomePage][Chrome:Config] Default [SecurePrefs] : session.startup_urls [https://us-mg5.mail.yahoo.com/neo/launch?.partner=vz-acs&.rand=amapai9ocuidg|http://www.foxnews.com/] -> Found Hit the Delete button, when complete select "Open Report" in the next window select "Export txt" the log will open. Save to your Desktop for reference, also attach to next reply.   Has that made any difference...?

[dfbwin]

Attached are the results.  I won't know if it found the culprits as the pop ups are random.  I'm hopeful that it did find them as the first 2 were the path that is stated on the pop ups. Thanks for you help.

 

dfbwin Rougekiller results 3-7-17.txt

[kevinf80]

Thanks for the update, lets see if there is any improvement....

[dfbwin]

Looking good so far.  No incident in the log since 6:39 am EST.  Thank you.