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Our ClinicOffice Database Process is Being detected as a Trojan


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Hello

We have recently noticed that Malwarebytes is detecting our "ClinicOffice Database Service.exe" as being malicious. It marks it as a "Trojan.Dropper".

The "ClinicOffice Database Service.exe" is a small program that we have designed to start and stop the ElevateDB database engine we use for our ClinicOffice software. This has to run with elevated privileges, which is perhaps why it is being marked as malicious, although we know the file is clean. Would it be possible to remove it from being marked as harmful or let us know what we can do to prevent it from being marked as being malicious.

The sample file is attached to this post, along with the scan log file.

Please let me know if you require any further information. Many thanks for your time.

William

ClinicOffice Database Service.zip

malwarebytes_detection-2017-03-01.txt

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