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Ransomware Protection Off


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Ransomware protection is not "On"  nor can it be set to "On."  This, you get the "You're not fully protected" nag message upon startup.

This is with MalwareBytes 3.0.6 Premium (paid version) with the latest updates, as of 2-25-17, running Windows-7 32-bit..  When you change the setting from "Off" to "On" all you get is a "Loading..." message with nothing happening.  Next time you load the program, the setting remains "Off."  Based on several other web sites, this has been a long-standing problem.  Even worse, I paid for a license for what a product that used to work (Version 2.0 with Anti-Exploit) but now does not.  Is my license expiry date going to be extended?

When is this problem going to be fixed?

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Hello @EdS:

Since you already have an unresolved topic at https://forums.malwarebytes.com/topic/196747-backdoordarkcomet-trojanstolendata/, and data is currently being requested from you, it is best to resume there and await an all clear message.  Along with fulfilling the data requested from you, an addendum in that topic can be made regarding the system's MB3 issue you have reported above.

Thank you.

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1PW.  

Not a problem.  Yes, it is another computer.  Seems that I have a lot of computers having problems with MBP protection layers not starting at boot.  This is the first one I've seen after a clean install of Windows 10 Pro.

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