New beta update installer posted

[bdubrow]

Hello--

We've just posted a new beta update installer to test out the upcoming Malwarebytes 3.0 component package update.

I've updated the info and download link in this post:

The issues with Web Protection and Anti-Ransomware not starting should hopefully be resolved now, as well as the issues with DNS not resolving properly.  

We would certainly appreciate it if you could try this latest installer and let us know if these issues are resolved.

The installer version is 3.0.6.1469 but after install the component package version displayed on the About screen should be 1.0.75.

Thank you in advance for your help and feedback!

[ejbeak]

Hello Becky. Does this update need another complete uninstall of the previous version, to install correctly?Will this update address the web protection on but does not block anything issue? I am tired of troubleshooting this problematic program.

[bdubrow]

Hello, ejbeak!

It is certainly the intention that this update will address the Web Protection issues.  

You should not need to uninstall any earlier version that you currently have installed, so installing on top of your existing version should be fine.

If you experience any problems with the installation, however, then please uninstall the old version and install this new one.

[digmorcrusher]

FYI  I installed the beta version of 1469 yesterday over top of the previous version, Malware Protection would not turn on. Had to uninstall and re-install for it to work. Seems to be ok now.

[bdubrow]

Hi digmorcrusher--

I'd encourage you to try the newest version, just posted a short while ago.  This is newer than anything you would have installed yesterday and would show 1.0.75 as the Component Package version on the About screen.

 

[digmorcrusher]

Sure, I see component package has been changed in the past 24 hours, from 1.0.69 to 1.0.75. Any problems I'll let you know.

Edited February 25, 2017 by digmorcrusher

[digmorcrusher]

Running newest version, no problems at all.

[Robertiy]

Again, cannot 'Enable self-protection module' or 'Enable self-protection module early start' button to On or Off.  Haven't even tested the 'Web Protection' DNS problem yet, but will probably still exist.  Installed over 3.0.5.

Ridiculous MB!

Robert

[bdubrow]

4 minutes ago, digmorcrusher said:

Running newest version, no problems at all.

That's encouraging.  Please keep us posted!

[mightaswell]

This version has addressed the DNS resolution on the PC running Win10 x64 when visiting http://iptest.malwarebytes.org/ . Will check out the laptop win7 soon.

Everything appears to be running fine so far.

[bdubrow]

1 minute ago, Robertiy said:

Again, cannot 'Enable self-protection module' or 'Enable self-protection module early start' button to On or Off. 

Can you try rebooting to see if that fixes the issue?

This installer isn't the "true" way this update will be delivered, but more a work-around to let folks test out the component update early.  If rebooting doesn't help, then it would be helpful to get a copy of your mbamservice log.  I understand you're frustrated, but we're working on addressing these issues as quickly as we can. 

[bdubrow]

1 minute ago, mightaswell said:

This version has addressed the DNS resolution on the PC running Win10 x64 when visiting http://iptest.malwarebytes.org/ .

Excellent.  Thank you for confirming this!

[Robertiy]

Restart and problem still remains.  Confirmed that DNS issue is solved.  Will uninstall and reinstall and give it one LAST chance.

Robert

[mightaswell]

However I just checked whether I could turn on/off the self protection and early start. Unfortunately both buttons are unresponsive whereas in version 1.0.0.69 they were responsive. 

[bdubrow]

Thanks for the info -- we'll be looking into the self-protection issues here to confirm it's not just an issue with this "pre-updated" installer.  

 

[Robertiy]

On second thought, if my problem still exists after a clean install, will just keep this version as the 'Enable self-protection module early start' being Off is not a game changer since the 'Enable self-protection module' is set to On.

Robert

Edited February 25, 2017 by Robertiy

[Porthos]

15 minutes ago, mightaswell said:

However I just checked whether I could turn on/off the self protection and early start. Unfortunately both buttons are unresponsive whereas in version 1.0.0.69 they were responsive. 

Verified as well. Not working

[bdubrow]

Thanks, Porthos.

I can repro this as well.  We're checking on it.  

[Robertiy]

14 minutes ago, bdubrow said:

I can repro this as well.  We're checking on it.  

Kudos to you for the honesty...that EVERYONE can appreciate!

Robert

Edited February 25, 2017 by Robertiy

[digmorcrusher]

38 minutes ago, mightaswell said:

However I just checked whether I could turn on/off the self protection and early start. Unfortunately both buttons are unresponsive whereas in version 1.0.0.69 they were responsive. 

Both buttons working for me.

[Robertiy]

Clean install solved the problems.  Everything working as it should, so far.

Becky, while you are looking into the issues, can you tell whomever to incorporate into the Dashboard>Protection History next to the ? another button/icon to reset or clear every counter back to 0. 

Robert

Edited February 25, 2017 by Robertiy

[Peter2150]

Hi Becky

Installed this latest build in VM.    Couldn't get the Malware Protection to start.  Reboot didn't change anything.

Logs are attached.

 

Pete

 

logs.7z

[Robertiy]

Not a big deal, but in 'Manage Protected Applications' you have 2 same .exe's for Foxit Phantom thus when you hit the On or Off button, it's strange.  Same with the 3 Java entries although, the .exe's are different.

Just so you are aware,

Robert

[mightaswell]

32 minutes ago, Robertiy said:

Clean install solved the problems.  Everything working as it should, so far.

Becky, while you are looking into the issues, can you tell whomever to incorporate into the Dashboard>Protection History next to the ? another button/icon to reset or clear every counter back to 0. 

Robert

Also solved the issue for me. Protection buttons are now responding as they should. Was it an installer issue?

[mightaswell]

All working as it should. However the dashboard protection counter appears to be excessive. I mean I have just clean installed mbam 3 and visited http://iptest.malwarebytes.org/ two times for DNS checking and the counter says 6 real time protections. Have had no protection alerts aside from the two web blocks. Also noticed this in the previous component version where the number was over 40 so called real time protections on the counter but way above what it should have been according to alerts for real time protection I received.  

Edited February 25, 2017 by mightaswell
get jpeg in