monday Posted July 19, 2009 ID:100447 Share Posted July 19, 2009 I had problems with Avira 9 and MBAM 1.38. I applied the exception rules for the MBAM specified files. It still froze.I will like to know if anyone has Avira 9 running concurrently with MBAM 1.39 and having no issues?I have not attempted applying the exception rules for MBAM 1.39 in Avira 9 yet? Link to post Share on other sites More sharing options...
yardbird Posted July 19, 2009 ID:100449 Share Posted July 19, 2009 Not to many users have a problem with Avira & MBAM! files you need your AV/Firewall for mbam to trustC:\WINDOWS\system32\drivers\mbam.sysC:\WINDOWS\system32\drivers\mbamswissarmy.sysC:\Program Files\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exeC:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref (Windows 2000/XP)You want to give MBAM 1.39 a try and post back with any issues please! 1.38 will not be supported its just a matter of time Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 20, 2009 Root Admin ID:100720 Share Posted July 20, 2009 I'm running Avira 9 and MBAM 1.39 here on a Windows XP Pro w/SP3 right now and NO exclusions being used in Avira. Link to post Share on other sites More sharing options...
Jacktivity Posted July 20, 2009 ID:100728 Share Posted July 20, 2009 I'm running the free version of Avira 9 with MBAM 1.39 on 3 different machines without any problems - XP Pro SP3, Vista Home Prem SP2 32-bit and Vista Ultimate SP2 64-bit. None of them require exclusions for MBAM in Avira. Link to post Share on other sites More sharing options...
prairie dog Posted July 20, 2009 ID:100740 Share Posted July 20, 2009 same here XP sp3 with Avira 9 Free and MBAM 1.39. Never had an issue Link to post Share on other sites More sharing options...
SpySentinel Posted July 20, 2009 ID:100745 Share Posted July 20, 2009 Same with me, I have Win XP SP3, MBAM 1.39 Pro and AntiVir 9 with no problems Link to post Share on other sites More sharing options...
Staff miekiemoes Posted July 20, 2009 Staff ID:100747 Share Posted July 20, 2009 Avira Premium Security Suite here (latest version) and no problems at all with MBAM. Link to post Share on other sites More sharing options...
sho-dan Posted July 20, 2009 ID:100749 Share Posted July 20, 2009 I'm running Avira 9 and MBAM 1.39 here on a Windows XP Pro w/SP3 right now and NO exclusions being used in Avira.Same here no problems.Could uninstall/install/update AntVir 9 to see if you still the have same problem. Link to post Share on other sites More sharing options...
voltron Posted July 21, 2009 ID:101034 Share Posted July 21, 2009 Hi;I had issues with updating before but all in all I find Avira 9 and MBAM to be a good tandem. They complement each other. I only applied an exception in the Webguard tab of Avira to allow smooth transition of updates for mbam when I had problems updating it (error code 732).Regards,voltron Link to post Share on other sites More sharing options...
monday Posted July 22, 2009 Author ID:101123 Share Posted July 22, 2009 Thanks for all the information.Actually l have a laptop running windows Vista Home Edition and the other is a desktop running XP Home Edition. Both are running Avira Premium and MBAM Pro. MBAM is configured to start with Windows on both systems.For the laptop, it always freezes when Windows come up, irrespective of whether the MBAM exception rules are configured in Avira or not.For the desktop, it has three user accounts and its freezing problem is sporadic. Sometimes it freezes and sometimes not. There is also a problem when switching from one user account to another. System will will load properly and have to hard boot the systemFor the desktop, l have configured Avira to scan running processes daily. When the MBAM exception rules is activated in Avira, and the Avira scheduler is running to check running processes, it always stops when it is checking ntdll.dll. The only thing to do when that happens is to hard boot the PC.Please any suggestion to have MBAM and Avira running concurrently with no operational problems will be welcome. Link to post Share on other sites More sharing options...
yardbird Posted July 22, 2009 ID:101128 Share Posted July 22, 2009 Please review the post here for assistance.Please see the above and see if it can help. If not post back, let us know if you have picked up a virus with your AV program? or with Malwarebytes? regards... Link to post Share on other sites More sharing options...
Jo-Anne Posted July 24, 2009 ID:101834 Share Posted July 24, 2009 Back in May I had a problem with MBAM freezing. It eventually cleared up. I just downloaded 1.39 last night, and now MBAM is freezing again. I'm using Avira 9 on my WinXP SP3 computer. Last time I had the problem, scanning in Safe Mode worked. I haven't tried it yet this time.Jo-Anne Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 24, 2009 Root Admin ID:101835 Share Posted July 24, 2009 Hi Jo-Anne Many users using Avira 9 and MBAM with no issue but their are always so many variable and different settings between computers. When does it freeze or have issues? When scanning with MBAM or do you have the paid version with the Protection Module? You might need to add some exclusions, or try a removal and re-install of the product. Link to post Share on other sites More sharing options...
yardbird Posted July 24, 2009 ID:101838 Share Posted July 24, 2009 Hi Jo-Anne, can you look this over, the ares where it says freezing problems,I haven't seen Avira 9 yet? are there any places in the Avira program for it to trust some mbam files or exclude them.so there won't be no conflick? post back & let us know please... regards...Please review the post here for assistance. Link to post Share on other sites More sharing options...
Jo-Anne Posted July 24, 2009 ID:101867 Share Posted July 24, 2009 Hi, Ron and Yardbird,MBAM freezes at around 21,000+ files, but it runs VERY slowly even getting to that point. It's exactly the same issue I had back in May. But it's been working fine up til this latest version. Seems like it was a new version last time that caused the freezing, and the next version cleared it up. Strangely, it happens only on my old Dell desktop computer, not on my new Dell laptop, even though I'm running WinXP SP3 on both. (One difference: The problem computer is running XP Home, the other one XP Pro.) Last May I thought it was because I was using Norton on my old computer, but then I switched to Avira. All was well til I updated to Avira version 9 (the free one), and then I had a freezing problem for a while. It finally went away, and MBAM and Avira have worked well together until the latest MBAM version. I suspect eventually whatever glitch there is will be worked out. In the meantime, I'll try running MBAM in Safe Mode again, since that worked in the past when it froze.Thanks much!Jo-Anne Link to post Share on other sites More sharing options...
Maurice Naggar Posted July 24, 2009 ID:101871 Share Posted July 24, 2009 I'm using (on 1 XP system) Avira free vers 9 and MBAM as well. Not noticed issues.Jo-Anne:Try to temporarily disable Avira's real time scanner before you start the MBAM scan.Right Click the red-unbrella Avira icon in system tray and UN-check the line for "Avira Guard enable" (if it is checked). {and reverse after you've finished with MBAM}A bit of a pain, but it may take Avira out of equation of conflicts.I would add a suggestion to Get and run the Norton/Symantec removal tool to insure all of it is gone.http://service1.symantec.com/Support/tsgen...005033108162039When done, logoff and restart Windows fresh. Link to post Share on other sites More sharing options...
Jo-Anne Posted July 24, 2009 ID:101910 Share Posted July 24, 2009 Bingo! Thank you, Maurice! Disabling Avira's real-time scanner did it. I'm not sure why it became an issue with this version of MBAM, but there it is.(Back in May I used the Norton Removal Tool to remove as much of Norton as I could--and then found a couple other Norton files that I removed manually.)Thank you again!Jo-Anne Link to post Share on other sites More sharing options...
Maurice Naggar Posted July 24, 2009 ID:101995 Share Posted July 24, 2009 YW ! I'd still advise that you run the Norton removal tool with the purpose of insuring that all of it is removed. Link to post Share on other sites More sharing options...
monday Posted July 26, 2009 Author ID:102698 Share Posted July 26, 2009 I ran "AppRemover" on my PC to verify if there are any other security programs running on my PC.The only security products found are MBAM Pro and Avira Premium.According to a moderator of Avira, both Avira Premium and MBAM Pro cannot run concurrently in real time mode.Based on that, l have disabled the real time protection mode of MBAM. Since then the freezing issues on both PC have stopped. Link to post Share on other sites More sharing options...
Maurice Naggar Posted July 26, 2009 ID:102708 Share Posted July 26, 2009 ...... According to a moderator of Avira, both Avira Premium and MBAM Pro cannot run concurrently in real time mode.Is it posted in an open Avira forum? and if so, can you get us a link ? Link to post Share on other sites More sharing options...
Guest paula Posted July 26, 2009 ID:102745 Share Posted July 26, 2009 Is it posted in an open Avira forum? and if so, can you get us a link ?Here:http://forum.avira.com/wbb/index.php?page=Thread&threadID=95233"Hi afrinita,I think that no moderator will recommend you to run 2 real-time protection at the same time as they conflict with each other, what explains freezing. So you have to choose. I think you can use MBAM for on demand scanner only. "and"HI,Please do not use 2 real-time protection at the same time, you can use MBAM for on demand scanner only. " Link to post Share on other sites More sharing options...
Maurice Naggar Posted July 26, 2009 ID:102759 Share Posted July 26, 2009 Thanks for the link.If the 2 apps involved were both "antivirus" programs I would agree with those folks.But since MBAM has no antivirus, I would disagree with the posts at Avira forum.And, as you can see, a number of people here (like Ron, Mieke and others) are running Avira + MBAM concurrently without issue. Link to post Share on other sites More sharing options...
Guest paula Posted July 26, 2009 ID:102820 Share Posted July 26, 2009 Thanks for the link.If the 2 apps involved were both "antivirus" programs I would agree with those folks.But since MBAM has no antivirus, I would disagree with the posts at Avira forum.And, as you can see, a number of people here (like Ron, Mieke and others) are running Avira + MBAM concurrently without issue.Hi Maurice,According to Avira website "Avira AntiVir Premium reliably protects against all threatsfrom viruses, worms, Trojans, rootkits, phishing, adware,spyware, bots and dangerous Link to post Share on other sites More sharing options...
Access Denied Posted July 28, 2009 ID:103289 Share Posted July 28, 2009 I can now confirm that they will freeze up the pc when you try to unzip an infected file. (even when its a FP) Link to post Share on other sites More sharing options...
yardbird Posted July 28, 2009 ID:103302 Share Posted July 28, 2009 @ Access DeniedI can now confirm that they will freeze up the pc when you try to unzip an infected file. (even when its a FP)I have to go thru all your posts if you tailgate on someone else's post... Why (if its you) would you open a zipped file, that you know? is infected? Also what is the issue? Your MBAM & Avira is freezing up? please reply because I have an idea to get you running...regards Link to post Share on other sites More sharing options...
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