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I've recently caught a virus. It exists as the processes cpx.exe and vmxclient.exe. I'm not sure how to get rid of this. I've tried booting into safe mode and deleting the folders holding these processes, but they just come back eventually. In addition, whenever I attempt to run any sort of antivirus software, I get the "Not a valid Win32 application" error. Please help me!

I've attached pictures as references.

CPX Processes.PNG

VMX Client Processes.PNG

Win32 Error.PNG

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Hi PrestonVo :)

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.

  • As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens;
  • As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you;
  • The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system;
  • If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!;
  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
  • Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced;
  • I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules;
  • In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process;
  • I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone;
    This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread;


This being said, it's time to clean-up some malware, so let's get started, shall we? :)

Are you able to follow the instructions in the thread below, or is FRST blocked as well?

https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/

 

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Hi Aura, it's nice to meet you! While I was waiting for an answer, I tried to solve the problem myself. Fortunately, I was able to figure out how to delete the viruses and trojans on my computer by booting into safe mode, deleting the folders containing the executables and deleting the registery entries through Registry Editor. Also, through safe mode, I was able to run Microsoft Security Essentials (which caught tons of trojans and adware) and other antivirus software! I then transferred everything onto a new account on my computer.

The only time my computer crashes is when I open up a file for a program (FL Studio 11.5). It doesn't crash when I open up FL Studio and then using the Open function and selecting the file.

Thank you for your time though, I appreciate it!

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Looks like there are a few things left to remove. Follow the instructions below.

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

  • Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located);
  • Right-click on the FRST executable and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Click on the Fix button;
    NYA5Cbr.png
  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad;
  • Copy and paste its content in your next reply;

fixlist.txt

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Alright. MBAR has been updated to remove the infection you're currently facing, let's see if it works.

a6csRll.pngMalwarebytes Anti-Rootkit Beta

  • Download Malwarebytes Anti-Rootkit Beta and extract it to your desktop (MBAR will be launched shortly after the extraction);
  • Click on Next, and then on the Update button to let it update its database. Once the database has been successfully updated, click on Next;
  • Make sure all the checkboxes are checked, then click on the Scan button, and let it completes its scan (this can take a while);
  • Once the scan is done, make sure that every item is checked, and click on the Cleanup button (a reboot might be required);
  • After that (and the reboot, if one was required), go back in the mbar folder and look for a text file called mbar-log-TODAY'S-DATE.txt;
  • Copy/paste the content of that log in your next reply;

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