allienware roccat Serious incompatibility with a few programs

[Mickavellian]

Version ; 3.0.6.1469
Componet package ; 1.0.50
Update Package : 1.0.1299
Windows 7 professional ;

I have experienced the usual problem of 3.0.6 not setting all options and receiven "You system is not protected"
I follow a thread that claim a reinstall cured the problem . I  totally wiped out MalwareByte 3.06. Rebooted and reinstall from a fresh download.

To my dismay NONE of my stay resident programs like ALIENWARE Thermals ( CRITICAL TO MONITOR TEMP) and my ROCCAT  KONE XTD & RYOS MK  resident programs crashed and neither my keyboard or mouse worked. To TOP IT ALL OFF . my Realteak HD audio ALSO stopped working .

But EVEN with an install that ONLY had MalwareByte 3.0.6 ..  the same  problem everyone is complaining about appears. Actuall it show 

AWESOME YOU ARE PROTECTED for 5 minutes and then degrades to

You are not fully protected.

I can understand that my problem rests on pretty heavy drivers for ALIENWARE & ROCCAT , but even with those off

my complete installation  eventually will drop the complete protection

 

 

 

 

[Telos]

Do your Alienware apps appear under the Quarantine tab?

[Mickavellian]

NO. If Malwarevytes is installed, ALL the Alienware software crashes . So does the ROCCA drivers

(BTW - ROCCA is a mfg of "programmable" keyboard's and mouse

I am experimenting with MalwareBytes delay protection time.   I THINK that is the key.

Alienware does a tremendous amount of sniffing. checks thermals, overall performances,  gathers crash data, and does a short eval of hardware in general.  

Most likely it does the overall performance test during idle time, and on reboot - it reads the files.

Now my MalwareBytes shows a "Awesome you are protected .. but the icon on the Notification Area shows a red "!"    - with a messages  "Updates out of date"

This version 3.06 need a speedy go over by the developers.

 

 

 

[Telos]

Can you add those programs to MBAM's Exclusion list?

[Mickavellian]

I delayed the start  of  MALWAREBYTES and it all works but the icon on the notification area still shows the Exclamation mark

At any rate the attached shows the fodders that include the software I "was" having problems with, although as I said delaying MALWAREBYTES solved my problem

[Mickavellian]

On ‎2‎/‎19‎/‎2017 at 11:01 AM, Telos said:

Do your Alienware apps appear under the Quarantine tab?

No they do not and never did.