buzzsawbravado Posted February 19, 2017 ID:1102888 Share Posted February 19, 2017 Hi, I was hoping somebody could help me out and get to the bottom of this. I've been having trouble trying to get rid of the three PUP's in the picture here. I've ran multiple scans, used AdwCleaner, JRT, Rkill, HitmanPro, they keep coming back and I'm not sure what the cause or how to scrub them away for good. I've also reset firefox settings to default. Link to post Share on other sites More sharing options...
Aura Posted February 21, 2017 ID:1103351 Share Posted February 21, 2017 Hi buzzsawbravado Can you copy the log to your clipboard (click on Save Results for that option) and paste it here? Link to post Share on other sites More sharing options...
buzzsawbravado Posted February 23, 2017 Author ID:1103877 Share Posted February 23, 2017 Hi, I ended up uninstalling my browser and reinstalling it clean and that seemed to do the trick. I've done a few scans since and its been clean, but will update if I notice any more issues! Thank you! Link to post Share on other sites More sharing options...
Aura Posted February 23, 2017 ID:1103936 Share Posted February 23, 2017 Glad to know that it worked for you Sometimes the threat will comeback before the settings are pushed back in the web browser if a "sync" is enabled (like Google Chrome with Google accounts, and Mozilla Firefox Sync). So logging out, cleaning the threat and logging back in should take care of it, or reinstalling the browser works as well. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 28, 2017 Root Admin ID:1105004 Share Posted February 28, 2017 Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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