New Beta mbam unable to turn off self protection etc

[mightaswell]

Running windows 7 X64 laptop. MBAM BETA 3.0.6

I am unable to turn the "Enable self protection mode" off. It is set green on and is unresponsive to mouse clicks. Also the button to "Enable self protection module early start" is off and is unresponsive to mouse clicks so cant be turned on.

Have reinstalled but doesn't change anything. Rebooting etc  doesn't help.

MB-CheckResult.txt

MBAMSERVICE.zip

[Unicore]

I'm running Windows 10 x64 desktop with the new BETA version and I've experienced the same behavior and can confirm your observation.

[AdvancedSetup]

Yes, we are aware of this issue and it was present in the last version as well. Our QC Team and Development Team are looking into the issue for a fix.

Thank you for your patience.

Ron

 

[siliconman01]

I had this same problem on 3 computers, all of which I installed the beta "over the top" after first disabling all protection including self protection and then quitting MBAM.  After the installation was completed, I found that self protection was activated and could not be turned off.

Uninstalling MBAM totally and re-installing it fixed the problem on all 3 computers. 

[mightaswell]

Like siliconman01I  was able to activate the "Enable self protection mode" button by deactivating, uninstalling through control panel, rebooting, installing 3.0.6.1469, activating, turning off self protection (it worked on that version), deactivating, uninstalling, rebooting, installing 3.0.06.1469 UC3.  It now loads the self protection module successfully and the toggle for it is active. To get rid of the web protection starting error I enabled  "Enable self protection module early start" and for now all is well.

[Telos]

9 hours ago, siliconman01 said:

Uninstalling MBAM totally and re-installing it fixed the problem on all 3 computers. 

This worked for me as well. I also use the v2 clean install tool 2x before reinstalling.